Preview

Strategic Plan, Part III: Balanced Scorecard

Better Essays
Open Document
Open Document
1366 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Strategic Plan, Part III: Balanced Scorecard
Strategic Plan, Part III: Balanced Scorecard

Shannon Wilson BUS/475 July 10, 2014 Roberto Cordero

Forward

The document relates to the methods which organizations use in creating as well as executing methods. Specifically this document would discuss the method of balanced scorecard or BSC method which is extensively getting used by big as well as small companies. To elaborate the concept papers would cope with the use of the idea to the business design of an organization known as Ace Gym. As soon as the organizations’ importance, objective, perception and profits are evaluated after that the strategic plan of balanced scorecard can be developed considering them. The document would also concentrate on the contingency planning, danger elimination and moral dimensions of the developed plans.

The Balance scorecard

The BSC method can be shown as a method which evaluates the efficiency of the company through four main areas i.e. economical, client, inner business procedures and research and development (Bergen & Benco, 2007).

These four areas can be described keeping in consideration the organization’s (Ace Gym) objective, perception and value declaration as:

1) Financial

Gym Ace would have to concentrate on developing a competitive edge for itself through allocation of correct adequate sources as well as through keeping a client database so as to decrease the element of danger by a mechanized process. Some of the main goals of the company are: (Grayson, 2004)

1.a) The organization would concentrate on boosting its share of the market through diverse methods such as online promotions, coping with clients through appointments and looking after individualized relationship with all of its clients. To be able to

You May Also Find These Documents Helpful

  • Better Essays

    Anytime fitness can boost the profitability of the division by convincing current members of purchasing the program by adding it at a lower price because their member status or offer promotions like test trials to gain interest in the service.…

    • 1443 Words
    • 6 Pages
    Better Essays
  • Better Essays

    A balanced scorecard is a tool to provide management a way to bridge the gap between the organization’s strategy and vision and the operational processes used to do business. It enables the company to look at more than just the financial targets, but to include nonfinancial measures such as customer service, internal business processes and more. These intangible measures provide better focus on the organization’s long-term strategies. This paper is an attempt to analyze Frieda Fizz decision to utilize a balanced scorecard as they expand into new geographic areas. The strengths and weaknesses of each perspective are discussed along with the pros and cons of using such an approach. It is recommended that Frieda Fizz use this tool through its expansion phase, keeping in mind that whether such an approach succeeds or not depends on organizational support and continual review of its objectives and measures.…

    • 1163 Words
    • 5 Pages
    Better Essays
  • Powerful Essays

    References: Masgid, H. (2009). How to Manage Your Call Center by Using the SWOT Analysis. Ezine Articles.…

    • 1398 Words
    • 6 Pages
    Powerful Essays
  • Satisfactory Essays

    The Balance Scorecard is used as strategic tool and as an organization technique to achieve desired goals. The concept is used to bring into line an organization’s performance towards its objectives and vision. The scorecard can also be used to develop communication and response between the management and employees for monitoring…

    • 130 Words
    • 1 Page
    Satisfactory Essays
  • Better Essays

    The balance scorecard method will cover four main areas or quadrants and those are: shareholder value or financial perspective, customer value perspective, process or internal operations perspective, and learning and growth of the employee perspective. These four main areas or quadrants will help explain how Samsung’s new division, Customers Research and Development will be adopted into the Samsung business portfolio.…

    • 1021 Words
    • 5 Pages
    Better Essays
  • Powerful Essays

    Strategic Plan Analysis

    • 1328 Words
    • 5 Pages

    Quicken Loans Has developed a systems of beliefs called ISMs; these ISMs are practiced by all employees in the process to provide the highest quality of service to all customers. Quicken Loans uses autocratic and paternalistic management styles to increase efficiency and effectiveness within the organization. Quicken Loans takes pride in providing high quality services to all customers by focusing on Total Quality Management. Without TQM Quicken Loans would not have the exceptional reputation like they do at this point.…

    • 1328 Words
    • 5 Pages
    Powerful Essays
  • Good Essays

    Market shares usually refer to the amount of shares the company is willing to put…

    • 1021 Words
    • 5 Pages
    Good Essays
  • Better Essays

    * This strategic plan will explain the importance of the P.A.W.S. (Pets Assisting With Students) Organizations’ vision, mission, and values in determining the strategic direction. This paper will define P.A.W.S. business, products or services, and customers. It will then define the guiding principles or values for P.A.W.S. considering the topics of culture, social responsibility, and ethics. Next, this paper will analyze how the vision, mission, and values guide the organization’s strategic direction. Finally, this paper will evaluate how the organization addresses customer needs and critique how they achieve competitive advantage.…

    • 1124 Words
    • 5 Pages
    Better Essays
  • Good Essays

    The objectives for are derived from the mission statement together with our company aim to provide our clients and their customers with the most flexible and effective customer relations services and protecting the relationship between a recognizable brand name and the customers that are served. The mission statement clearly outlines what is important to our clients, their customers and lastly what is most important to LLC. A satisfied customer is paramount to the success of our clients. This objective is only achieved by the professionalism, caring and the understanding by the call center agents that we are the first line of customer interaction that represents the client company. Our position in the process must leave a desirable first impression upon the client customers. Our management team grasp of a body of knowledge pertaining to the call center industry will continue to nurture a work-force that is being primed to provide impeccable customer relations services to an expanded field consisting of retailers in every industry of service.…

    • 603 Words
    • 3 Pages
    Good Essays
  • Good Essays

    In this paper the writer will be discussing the balanced scorecard for the Erica’s Classy Lady Company. Before going into the details of the scorecard a person must know and understand what a scorecard is. A balanced scorecard includes measures that are linked to a company’s strategy and was developed by Robert S. Kaplan and David P. Norton in order to direct a company within its long-term strategies with tangible goals and actions (Pearce & Robinson, 2009).…

    • 896 Words
    • 4 Pages
    Good Essays
  • Better Essays

    Today’s business world is one of many challenges; challenges with our Federal Government encroaching upon the business world with regulatory changes and restrictions, challenges with an ever-changing economic climate that seems to swing in either direction and challenges with both political parties that engage in meaningless finger-pointing, rather than looking for solutions. Having a Strategic Plan in place is important to ensure that any business has a successful start to their business life.…

    • 1373 Words
    • 6 Pages
    Better Essays
  • Better Essays

    Measurement System

    • 851 Words
    • 4 Pages

    The primary objectives of this case were to create a performance measurement system by balanced scorecard in order to understand how the company has performed and its impact on performance. The analysis considers internal and external factors of the scorecard to the company.…

    • 851 Words
    • 4 Pages
    Better Essays
  • Better Essays

    Strategic Plan Analysis

    • 1263 Words
    • 6 Pages

    The following paper will discuss General Motor’s (GM) mission, vision, objectives, and goals, along with General Motors compared and contrasted by management styles with Toyota Corporation whom adopted total quality management (TQM). The paper will discuss characteristics of Toyota Corporation TQM with General Motors and the extent to which Toyota Corporation TQM practices can integrate into General Motors management practices.…

    • 1263 Words
    • 6 Pages
    Better Essays
  • Good Essays

    However, a weakness of the Balanced Scorecard is that it overlooks the lack of integration between top-levels and operational levels’ measures, which may lead to strategic problem. Additionally, the BSC does not evaluate the significant changes in external conditions. As pointed out by Norreklit (2003), balanced scorecard fails to incorporate stakeholders such as suppliers and public authorities, which may be important to some firms. Also it is unable to address the questions related to the competitors’ movements. But due to its inherent flexibility there is a scope for improvement and evolve with time.…

    • 565 Words
    • 2 Pages
    Good Essays
  • Powerful Essays

    Balance Scorecard Essay

    • 1776 Words
    • 6 Pages

    The Balanced Scorecard was first introduced tool in 1992 as an improvement to already circulating management tools which were unable to account for links to strategic aims and the day-to-day running of the business. “The criticism has been focussed on the historic nature, revealing a great deal about the past, but nothing about the future alertness” (Nørreklit, 2000).…

    • 1776 Words
    • 6 Pages
    Powerful Essays