Preview

role of social media in tourism

Good Essays
Open Document
Open Document
945 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
role of social media in tourism
Role of Social Media Marketing in Tourism industry
Social media has become a platform that is easily accessible to anyone with internet access. Social media marketing refers to the process of gaining website traffic or attention through social media sites. Role of social media has grown at a rapid pace in recent years and most of the companies are using it on an extensive basis to generate leads and converting them to customers.
The tourism industry was one of the sectors that benefitted the most from the internet and as a result Social media has become an integral part of tourism marketing.
Need of social media in tourism industry
The introduction of Social Media networks has revolutionized the industry. Now it is not only the “industry experts” that publish their reviews on travel related websites and channels but also the simple internet users that rate destinations, create content, write their reviews, exchange experiences, publish their videos and photos etc.
Moreover the social networks made it possible to spread the information even faster and with less cost. The word of mouth has been proven an effective way to promote businesses and several viral marketing techniques have been developed in order to engage the internet users.The social media networks are valuable tools for companies that belong to the travel industry because they can help them promote their services with less cost, attract user attention and above all generate buzz around their brands, services or travel destinations. With millions of internet sites, social networks, online booking engines and review sites, vacationers and visitors can now pick and chose where they want to stay, how they want to spend their vacations and find latest tourism pictures and videos that showcases the experience and real time view of the destinations.The internet and social networks have put word of mouth marketing on the forefront for tourism destinations and tourism businesses.

You May Also Find These Documents Helpful

  • Good Essays

    Unit 9 P4

    • 1171 Words
    • 5 Pages

    Using social media for marketing can help small organisations gather more customers from a wider spectrum. Many customers already interact with other company’s using social media because it is easy to use.…

    • 1171 Words
    • 5 Pages
    Good Essays
  • Better Essays

    In today 's society, we use the internet to get all our gossip, news, weather and do most of our shopping. So it is only fitting that we also use the internet and social media to check on businesses. Businesses use social media to do their advertising for products, goods and services. In fact they use social media to connect and build relationships with customers and future prospects. So what is social media? "Social Media is a new set of tools, new technology that allows us to effectively connect and build relationships with customers." (Safka, 2012) However,…

    • 1402 Words
    • 6 Pages
    Better Essays
  • Good Essays

    Marketing Midterm

    • 954 Words
    • 4 Pages

    With social media efforts growing, there has actually been no real decline in the use of other marketing tools. The Constant Contact survey found that 91 percent of small businesses use email marketing, 95 percent use website marketing, 77 percent use print advertising, 69 percent use online advertising, and 53 percent use event marketing. These findings indicate that social media marketing is definitely complementary and additive, but not a complete replacement to more traditional marketing methods. Businesses can improve their results with integrating tools such as email marketing with social media marketing to benefit from both worlds.…

    • 954 Words
    • 4 Pages
    Good Essays
  • Powerful Essays

    As the online travel market matures and transforms, audiences are no longer content just to shop for price or read destination information written by marketers. Now more sophisticated online users are looking to connect and share with other travelers and with the content itself.…

    • 1457 Words
    • 6 Pages
    Powerful Essays
  • Better Essays

    This paper will evaluate the reasons social media marketing has become exceedingly popular among business of all sizes. This assignment will analyze the advantages and disadvantages of social media marketing for business entrepreneurs. I will research two other businesses has utilized social media marketing. Lastly, this paper will speculate the impact social media will have on business over the next decade, while identifying the skills individuals need to improve in order to take advantages of the changes.…

    • 1235 Words
    • 5 Pages
    Better Essays
  • Good Essays

    Virgin Atlantic Essay

    • 541 Words
    • 3 Pages

    These two advertising channels will allow the company to address the professional audience, as well as young people looking where to spend their vacations. Social media is an important channel in reaching the target audience. It is argued that social media enables to build customized relationships with potential customer (Naidoo, 2011). In addition, advertising through social media engages consumers, enhances brand reputation and image as well as building positive brand…

    • 541 Words
    • 3 Pages
    Good Essays
  • Good Essays

    Senior Paper Guidelines

    • 2907 Words
    • 12 Pages

    With social media being so popular and so widely used, companies should realize the potential benefits, which include access to many people, feedback, online word of mouth, and affordable advertising.…

    • 2907 Words
    • 12 Pages
    Good Essays
  • Satisfactory Essays

    Tonys essay

    • 574 Words
    • 2 Pages

    In this day and age, social media can be an extremely helpful tool for free advertising and building a customer base. It is tremendously important for companies, especially smaller companies that do not have the biggest budget for big time marketing. With the way society works today, social media is one of the most powerful and influential tools companies have available. Without the use of social media, companies would have a disadvantage in gaining cliental on the internet. Even if people have never heard of the company, if their “friends” on social media sites comment or “like” their page, then they can then be exposed to the company as well.…

    • 574 Words
    • 2 Pages
    Satisfactory Essays
  • Best Essays

    Rottman, E., Sarah, H., & McGowan, B. (2007). How social computing changes the way you sell travel. Forrester. Retreived 04 May 2012 from www.forrester.com/research/document/excerpt/0,7211.42100,00.html…

    • 1661 Words
    • 7 Pages
    Best Essays
  • Good Essays

    Social media is used for customer services as well as marketing of product and promotion. Technological.…

    • 638 Words
    • 3 Pages
    Good Essays
  • Good Essays

    Social media is everywhere. It certainly creates challenges but it also creates a great deal of opportunity for businesses that devote the time to creating social media plans and following them…

    • 1199 Words
    • 5 Pages
    Good Essays
  • Good Essays

    Bibliography: 1、I Want Sun 3 March 2011 "Use of social media to attract visitors to Tenerife" http://www.iwantsun.co.uk/beach-holidays/2011/03/03/use-ofsocial-media-to-attract-visitors-to-tenerife 2、Jaiswal S. "Advances in Travel Technology" February 2012 3、UNWTO Tourism Highlights June 2011. Retrieved 9 January 2012. UNWTO World Tourism Highlights (UNWTO). http://mkt.unwto.org/ sites/all/files/docpdf/unwtohighlights11enlr.pdf 4、World Savvy 2008 “The Natural Environment” http://worldsavvy.org/ monitor/index.php? option=com_content&view=article&id=120&Itemid=183 5、World Travel & Tourism Council (1) "Travel & Tourism Economic impact 2012" 2012 http://www.wttc.org/site_media/uploads/downloads/ world2012.pdf 6、World Travel & Tourism Council (2) "Economic Impact of Travel & Tourism 2012 Summary" 2012 http://www.wttc.org/site_media/uploads/ downloads/Economic_impact_reports_Summary_v3.pdf…

    • 1742 Words
    • 7 Pages
    Good Essays
  • Best Essays

    At the present, social media has become a very important element of business especially for the marketing purpose. Additionally, using the social media tools, techniques and channels (such as Twitter, Flickr, Facebook, etc.) companies catch more visitors and massive amount of network and operational traffic. In this way, without investing extra money companies are now able to get more clients, visitors and returning customers. In addition, the social media technology is the most excellent tool for the companies to promote their business, for example if a company is selling services, products or publishing ads, then social media is the most excellent method to make their website gainful in a minimum amount of time (Deepika, 2010). This paper will discuss some of the important aspects of social media and their influence on the current business industry. This paper will also outline some of the main advantages and disadvantages of the social media.…

    • 2035 Words
    • 9 Pages
    Best Essays
  • Satisfactory Essays

    Social media takes various forms, such as internet forums, blogs, microblogging, wikis, podcasts, photographs/pictures, video and more. The most important aspect of Social is that is participative and dynamic. (Evans, 2008) The digital footprint of an individual, and in turn that of the entire world is multiplying, thanks to social media.…

    • 460 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    Social Media Technology

    • 3427 Words
    • 14 Pages

    Boz, M., & Unal, D. (2011). Successful Promotion Strategy in Destination Tourism Marketing Through Social Media; Queensland, Australia Case. Regional Science Conference with International Participation , 467-472.…

    • 3427 Words
    • 14 Pages
    Powerful Essays