Report on the effective communication
Report on the effective communication
Date: 18/10/2012
Introduction
This is a report based on information that is related to effective communication. There will be specific sections in the report, which refer contexts of communication, forms of communication and interpersonal interaction. The information within this report states what contributes towards and communication within health and social care settings and how specific factors can become barriers to effective communication.
Content
Contexts of communication:
In a health and social care environment, there are many forms of effective communication and interpersonal interaction. There are different contexts of communication which is the different settings, where the exchange of information between the service user and the service provider is takes place.
One context of communication is the age of the service user or the service provider which is where one person talks differently to the other person, depending on their age. This could be used in a health and social care setting for example: a service provider could be having a conversation with a service user within a nursery. It’s important for the service provider to make sure the service user feels comfortable when they are being spoken to, so eye contact is an important factor within that context. This allows for the service user to give the service provider more information about what they are talking about and allows the service provider to understand what the service user is saying. A service provider’s tone of voice would be different when talking to a child compared an adult.
Another context of communication is the gender of the service user or the service provider which is where one person talks differently to the other person, depending on whether they are feminine or masculine. This could be used in a health and social care setting for example: a service provider could be having a conversation with a service user within an elderly care
Date: 18/10/2012
Introduction
This is a report based on information that is related to effective communication. There will be specific sections in the report, which refer contexts of communication, forms of communication and interpersonal interaction. The information within this report states what contributes towards and communication within health and social care settings and how specific factors can become barriers to effective communication.
Content
Contexts of communication:
In a health and social care environment, there are many forms of effective communication and interpersonal interaction. There are different contexts of communication which is the different settings, where the exchange of information between the service user and the service provider is takes place.
One context of communication is the age of the service user or the service provider which is where one person talks differently to the other person, depending on their age. This could be used in a health and social care setting for example: a service provider could be having a conversation with a service user within a nursery. It’s important for the service provider to make sure the service user feels comfortable when they are being spoken to, so eye contact is an important factor within that context. This allows for the service user to give the service provider more information about what they are talking about and allows the service provider to understand what the service user is saying. A service provider’s tone of voice would be different when talking to a child compared an adult.
Another context of communication is the gender of the service user or the service provider which is where one person talks differently to the other person, depending on whether they are feminine or masculine. This could be used in a health and social care setting for example: a service provider could be having a conversation with a service user within an elderly care