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Quality Management

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Quality Management
CHAPTER 1
INTRODUCTION

1. ABOUT THE PROJECT Quality Assurance in Manufacturing Industries:
Quality assurance is a process centered approach to ensuring that a company or organization is providing the best possible product/services. It is related to quality control, which focuses on enhancing and improving the process that is used to create the end result rather than focusing on result itself. Among the parts of process that are considered in Quality Assurance are: ▪ Planning ▪ Design ▪ Development ▪ Production and services
In manufacturing industries the primary production processes are either continuous, or occur on a batch of materials that is indistinguishable. Once an output is produced by the process, it cannot be distilled back to its basic components. The Industries is a forum for the exchange of ideas in theory and practice of industrial engineering techniques applied to process industries; facilitating greater interactions among industry and academic professionals by organizing.

1. OBJECTIVE OF THE PROJECT
The objective is analyze the quality in manufacturing Industries and to see how quality can be controlled and what kind of policies are followed by industries to measure the quality.
2. SCOPE OF THE PROJECT
The scope of the project includes: • To study the quality process followed in manufacturing industries. • To study the various activities that takes place in the organization to ensure about the quality. • To study the various tools and policies of the Quality process.

CHAPTER 2
THEORETICAL FRAMEWORK

1. Definition of Quality:
Quality has been defined as the “Conformance to requirements or fitness for use”; which means that the product or services must meet the intended objectives.
Joseph M. Duran, Quality Control Handbook (1951) of the project and have a value to the donor and beneficiaries and that the beneficiaries can use the material or service as it was originally



References: ii. James & james, 2001 “total quality ” iii

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