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1. Who do you consider the Itwo greatest leaders in American business - past or present? What did/do they do that makes you call them leaders versus managers?
I consider Bill Gates and Steve Jobs to be the greatest leaders in American business. Over the past 25 years, technology was the industry of choice for many of the top business people. Microsoft 's Bill Gates and Apple’s Steve Jobs both exemplify the explosion in that realm. Gates, Microsoft chairman and world 's richest man, is the No. 1 business leader of the past quarter-century for his mix of entrepreneurial energy, dogged leadership and philanthropic interest.The points that make them great leaders are the fact that they were both great visionaries. For example Bill Gates vision was that “Every business and household must have a computer and must run Microsoft software” while Steve Jobs vision was “to make the best devices in the world, not to be the biggest”. Other important point was the fact that they considered failures to be learning lessons. Bill Gates quoted in one of his conferences that “Your most unhappy customers are your greatest source of learning”. Another important point that distinguishes them from being managers is the ability to recognize an opportunity and the ability to capitalize on that opportunity. Inspiring trust within the employees of an organization is also a key feature of a leader, a feature that was well executed by both Bill Gates and Steve Jobs. It was there leadership qualities as well as their managerial skills that enabled them both to be huge business successes.

2. What types of conditions would likely exist that would encourage business owners or executives to reorganize into a matrix structure? Have you worked in a matrix structure? What did you like or dislike about it?

The type of conditions that would encourage business owners or executives to reorganize into a matrix structure would be in an organization like consulting and

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