3. Conflict Management
The outside activities of employees can sometimes conflict with the interest of the company. This can occur in a number of ways, such as being engaged in part-time work for another similar organisation, or acting in a personal capacity for a client outside normal duties of the company.
4. Anti-discriminatory practice Aggression towards staff procedure The home believes that staff should be safe at work and should not be exposed to undue or unreasonable risk. Staff should be able to work in the home safely, free from the threat of injury or upset through acts of aggression and violence.
5. Health & Safety I am responsible for the health and safety of myself, staff and residents. Any health and safety issues are to be reported to the manager in the first instance and I am also responsible for chasing any health and safety issues that haven’t been resolved.
6. Confidentiality I adhere to the confidentiality policy as client confidentiality is paramount and staff must not disclose clients’ personal affairs with any person other than my manager or authorized co-workers or professionals that fall under their own confidentiality agreements (e.g. psychiatrist, social workers, care quality council inspectors) and only then should information be discussed in a secure private environment.
7. Whistleblowing Raise my concern with my manager/proprietor, if I cannot speak to either my manager or proprietor, I would need to contact social services.