She is at the gym and as she lifts the weight, she feels a “pop” and her leg buckles, she can’t stand, and she can’t bend her knee. The coach sprints over and helps her up, she can’t bear weight and she can’t straighten her leg, she is afraid, and although there isn’t pain, she comprehends the seriousness of her symptoms.
Her husband comes into the gym and he carries her to the car, “Do you want to go to the ER?” he asks, “No, they will just send me to the Awesome Orthopedic Center tomorrow and the ER can’t fix this tonight.” However, her decision to avoid the ER happens to be an exceptionally poor one. During the night, her knee swells and is extremely painful, she can’t sit still and is in tears.
The minute the Awesome Orthopedic Clinic opens for business, she calls. The phone is answered by a cheerful woman who is extremely concerned about her injury and assures her they can …show more content…
“Don’t worry Maggy, I will take care of you and I promise I will be your doctor. Let’s discuss a strategy to assure you understand everything that will happen and allay your fears.” They discuss the procedure and she begins to calm down.
The following Thursday she arrives for surgery and is greeted by the same warm, kind, and inviting milieu. She remains afraid, however, the staff at the Awesome Orthopedic Clinic has done so much to address her fears and concerns that she has faith that everything will be okay. A couple of hours later she awakes relieved at the sight of her husband’s smiling face. Needless to say, the surgery went well and the patient and family centered approach at the Awesome Orthopedic Clinic provided the patient and her family with a superb clinical outcome and an excellent patient