The risk that we have to deal when implement this system is high maintenance cost. As we all know, to implement something new, it really costing so much money. In this case, the company need to train the employees about the new system and this involved high cost.
Next, the risk of introducing this new system is it will effect the acceptance of loyal or recent customers to the system. Some may be have positive reaction about this new system but some may not. Sometimes customers do not understand enough about the new system and may cost some misunderstanding or confusion about the new terms.
To reduce this risks, some recommendations need to be apply. First, the company need to have effective budget planning to overcome the high maintenance cost. The accounting department need to focus on this budget planning.
To reduce the other risk, that is the acceptance of the customers about this new system, we need to inform the customers about the new system at least one month before the system implemented. We also need to explain this new system to the customers with details to avoid misunderstanding and confusion about the current system and the new system and also give the customers time to know the new system first.
Padini is mainly an integrated operation that controls its products from concept stage to manufacturing, merchandising and image marketing. The Padini Concept Store is a concept which houses all Padini Holdings brands under one roof or “one-stop-shopping”. They sells both men's and ladies’ shoes and accessories, garments, ancillary products, children’s garments, maternity wear and accessories through various subsidiaries.
Padini like other companies are using customer relationship management (CRM) to manage their interactions with current and