Ms-1
1) Describe the process of conflict. Critically evaluate the impact of conflict on performance/productivity of an organization. Relate the situation of organization you are working in or familiar with as to how conflict affects the functioning of an organization. Briefly describe the organization and situation, you are referring to.
Ans) Conflict may be defined as situation to come into collision or disagreement or be contradictory. Simply it can be termed as an argument between two different ideas, thoughts & views. Management today in world faces different types of conflict day by day due to various ideas come up within the people engaged. The nature of interpersonal conflict is of very high significance and the knowledge of mechanisms available to resolve it is immensely importance in improving personal effectiveness. As of a kind there is a process of conflict that can be defined with following figure and steps:-
Potential Cognition and Conflictive Aftermath
Antagonism personalization Conflictive Handling
Stage I Stage II Stage III Stage IV
Antecedent Perceived
Conditions Conflict Manifest Consequences Conflict Felt Conflict Conflict Management Strategies Stimulation Resolution
Stage I. Potential Antagonism This can be explained as the initial stage to create opportunity for conflict to rise. They need not necessarily lead to conflict and may be present in absence of it. Basically it can be referred as the source of conflict and later shall have fuller discussion on topic which may lead to conflict. But to surface conflict there should be any of the condition among communication, structure and persona variables. Stage II. Cognition and Personalization The antecedent conditions may or may not lead to conflict. It must be perceived by the parties as threaten or let say conflict who are responsible. Example
Ans) Conflict may be defined as situation to come into collision or disagreement or be contradictory. Simply it can be termed as an argument between two different ideas, thoughts & views. Management today in world faces different types of conflict day by day due to various ideas come up within the people engaged. The nature of interpersonal conflict is of very high significance and the knowledge of mechanisms available to resolve it is immensely importance in improving personal effectiveness. As of a kind there is a process of conflict that can be defined with following figure and steps:-
Potential Cognition and Conflictive Aftermath
Antagonism personalization Conflictive Handling
Stage I Stage II Stage III Stage IV
Antecedent Perceived
Conditions Conflict Manifest Consequences Conflict Felt Conflict Conflict Management Strategies Stimulation Resolution
Stage I. Potential Antagonism This can be explained as the initial stage to create opportunity for conflict to rise. They need not necessarily lead to conflict and may be present in absence of it. Basically it can be referred as the source of conflict and later shall have fuller discussion on topic which may lead to conflict. But to surface conflict there should be any of the condition among communication, structure and persona variables. Stage II. Cognition and Personalization The antecedent conditions may or may not lead to conflict. It must be perceived by the parties as threaten or let say conflict who are responsible. Example