Preview

Mattel and Toy Safety

Powerful Essays
Open Document
Open Document
1325 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Mattel and Toy Safety
For the better part of 30 years now, corporate executives have struggled with the issue of the firm's responsibility to its society. Early on it was argued by some that the corporation's sole responsibility was to provide a maximum financial return to shareholders. It became quickly apparent to everyone, however, that this pursuit of financial gain had to take place within the laws of the land. Though social activist groups and others throughout the 1960s advocated a broader notion of corporate responsibility, it was not until the significant social legislation of the early 1970s that this message became indelibly clear as a result of the creation of the Environmental Protection Agency (EPA), the Equal Employment Opportunity Commission (EEOC), the Occupational Safety and Health Administration (OSHA), and the Consumer Product Safety Commission (CPSC).
These new governmental bodies established that national public policy now officially recognized the environment, employees, and consumers to be significant and legitimate stakeholders of business. From that time on, corporate executives have had to wrestle with how they balance their commitments to the corporation's owners with their obligations to an ever-broadening group of stakeholders who claim both legal and ethical rights. A.B. Carroll, (1991).
In this paper I will discuss the issue of toy safety in reference to Mattel, Inc., one of the world’s leading toy makers. Mattel had ordered a series of recalls of children’s playthings that had been found to be coated with lead paint. The toy recalls had alarmed parents and consumer activists, as well as the toy industry, retailers who marketed their products, and product safety regulators. I will address the following circumstances that involved Mattel and their safety issues.
Do I believe that Mattel acted in a socially responsible and ethical manner with regard to the safety of its toys? Why or why not? What should or could Mattel have done differently, if

You May Also Find These Documents Helpful

  • Better Essays

    In conclusion, I believe that the current state of business requires clarity now more than ever. Technology is advancing at an incredible rate, which requires companies to not only innovate much faster, but also to be able to make decisions faster. As observed by Martin Marietta and the defense industry in general, without an ethical framework to guide companies in their decision making process, fraud, waste and—more importantly—unnecessary mistakes are inevitable. A company’s ethics program is a rudder to steer them through uncertain business conditions. To use an analogy, had many of the companies that issued subprime mortgages had an ethical framework in place to prohibit loans to people that clearly could not afford them, the world would not be in this current economic downturn. The fact is that there were no laws preventing such business decisions. If these companies would have had a relevant ethics program—one that incorporated the tenants of corporate social responsibility, perhaps we would have avoided the…

    • 1481 Words
    • 6 Pages
    Better Essays
  • Better Essays

    Based in California, Mattel, Inc. designed, manufactured, and marketed a broad variety of toy products. The company’s core product lines included Barbie fashion dolls, Hot Wheels die- cast vehicles, Fisher-Price preschool toys along with Disney toys and games like Scrabble (Johnson, 2010). Summer of 2007, Mattel, a global leader in toy manufacturing was faced with a tough challenge of restoring their consumer confidence following several recalls of their toys made in China. Mattel known for possessing the gold standard of testing and safety of its products came under scrutiny for several infractions with their toys. One of which had unacceptable lead levels in the paint and another contained a magnet that could un-attach and potentially harm a child. Mattel had strict requirement for its contract suppliers, which were subject to inspection by independent auditors (Baron, 2013). These issues clearly feel through the cracks or where random isolated incidents. Nonetheless, in order to achieve their normally high standards, Mattel needs to establish a direct relationship with vendors who manufacture the raw materials for their toys and set safety guidelines. Mattel has had to assess whether its current policies and procedures were sufficient to ensure safety. In addition to procedures such as factory audits and inspections, technology could be used to mitigate certain risks (Baron, 2013). Clearly Mattel does not have a sufficiently tight quality control procedure to compensate for the risks of outsourcing to Chinese subcontractors. Design flaws are also a major issue. Although the company responded to the crisis quickly Mattel still faces a number of problems, including significant costs associated with the recalls and new monitoring systems, potential lawsuits and a hit to its reputation.…

    • 1438 Words
    • 6 Pages
    Better Essays
  • Satisfactory Essays

    1. Do you agree with Gever Tulley that the increasing safety regulations for children are limiting children’s opportunities to interact with the world around them? Why or why not?…

    • 260 Words
    • 1 Page
    Satisfactory Essays
  • Powerful Essays

    Eth 501 Case 3 Mnc

    • 1771 Words
    • 8 Pages

    The video investigative journal would become famous for many things but it is most famously known for exposing sexual predators on the internet. It was in response to the medium of the internet and how predators had a new technology to pray on children. But the Dateline Special that is important to this case is the infamous on that aired on December 17, 1996 (Sethi, 2011). This was the infamous Mattel reporting dealing with its labor force and wages for overseas workers in countries such as China and Indonesia (Sethi, 2011). The damaging piece of information exposed during the Dateline show was underage workers that were required to work long hours with mandatory overtime requirements (Sethi, 2011). This couldn’t have come at a worse time for the corporation who was trying to slash cost with a new, just dusted off CEO of a month looking for spending cuts as much as possible. None the less this is what started the change in how the toy industry specifically the way the toys are manufactured and more importantly by who? The rest of the case will discuss the steps that Mattel took to improve work environment for workers in these overseas factories. I will also attempt to answer all three points over the remainder of this paper;…

    • 1771 Words
    • 8 Pages
    Powerful Essays
  • Powerful Essays

    Mattell Case Study

    • 1198 Words
    • 5 Pages

    This article discusses the organizational growth, obstacles and changes of toy maker, Mattel. Over their 50 years of experience, Mattel has grown from a garage run shop to an international super star. The case mainly addresses CEO, Bob Eckert’s organizational changes that catapulted Mattel to industry leadership. In a 2008 interview, Mr. Eckert says “if you can consistently try to do the right thing, life is so much easier. If you live by your basic values, a) you'll get through it, and b) you'll feel satisfied that you did the best you could” (Yang, 2008). By examining Mattel’s admirable reactions to adversity, the article demonstrates how the CEO really lives by these words. Through effective change and excellent communication both internally and externally, Mattel has become an industry leader and a positive example of doing the right thing. It finishes by analyzing Mattel’s efforts to correct its errors by enforcing stricter oversight on its manufacturers, in future efforts to avert future mistakes.…

    • 1198 Words
    • 5 Pages
    Powerful Essays
  • Good Essays

    Mattel and Toy Safety

    • 968 Words
    • 4 Pages

    Mattel, the world’s largest toys company, had been faced with some rough challenges due to some safety scandals revolving toy design and manufacturing in China. During August 2007 Mattel was forced to extremely recall toys due to loose magnets and excess lead found in some of the Mattel toys that posed immediate danger to the children that played with them. “Mattel voluntarily recalled 1.5 million Chinese made, Fisher-Price product, after the company learned that they contained too much lead.” A second recall of Mattel’s most popular items such as Barbie, Batman, Polly Pocket and Doggie Daycare play sets. The items contained small magnets that could fall out of the toy and be swallowed by young children.…

    • 968 Words
    • 4 Pages
    Good Essays
  • Powerful Essays

    I believe that Mattel acted in a socially responsible and ethical manner regarding the safety issue in 2007. According to the case study and given factors, Mattel has always held a reputation of being a good corporate citizen. By that, we should understand that Mattel has always been recognized as a corporation with strong social, cultural and environmental responsibilities to the community. In fact, Mattel has proved to be concerned…

    • 1723 Words
    • 7 Pages
    Powerful Essays
  • Powerful Essays

    On August 1, 2007, Mattel issued a voluntary recall of 1.5 million Chinese-made, Fisher-Price products, including the popular Big Bird, Elmo, Diego and Dora the Explorer after the company learned that they contained too much lead. Mattel also recalled the Sarge toy from the cars die cast vehicle line because of high levels of lead. The second recall included 18.2 million toys, such as Barbie, Batman, Polly Pocket and Doggie Daycare play sets that contained small but powerful magnets that could fall out of the toys and be swallowed by young children.…

    • 1019 Words
    • 5 Pages
    Powerful Essays
  • Good Essays

    Mattel Toy Recalls 2007

    • 903 Words
    • 4 Pages

    This case talks focuses on the event in the year of 2007 when Mattel – the leading global toymaker – voluntarily recalled its toys from worldwide stores. Mattel’s name is synonymous worldwide for its most famous product – the Barbie Doll. The recall was initially for 83 toys which had excessive lead paint and soon after 6 more products we recalled which had a design problem of small magnets coming off the toys in addition to the use of lead paints. The lead that was used could potentially be toxic for children and the magnetic parts that could come off the toys could potentially be fatal for the digestive systems of children if ingested. All the toys recalled were manufactured in China and in total more than 1.5 million toys were called back.…

    • 903 Words
    • 4 Pages
    Good Essays
  • Powerful Essays

    Social Performance

    • 1557 Words
    • 7 Pages

    References: Lawrence, A. T., & Weber, J. (2011). Business & Society: Stakeholders, Ethics, Public Policy (13th Ed.). New York, NY: McGraw-Hill Irwin.…

    • 1557 Words
    • 7 Pages
    Powerful Essays
  • Powerful Essays

    Mattel Toy Recalls

    • 840 Words
    • 4 Pages

    Q1. Who are Mattel’s stakeholders? Who did Mattel cater to in the recall? What are the long-term implications of the stakeholder approach the company adopted?…

    • 840 Words
    • 4 Pages
    Powerful Essays
  • Good Essays

    The ethical issues presented in this case are the different views that each individual has on how the idea of corporate social responsibility (CSR). This dispute is between Mr. Milton Friedman, John Mackey, and T.J. Rodgers; all of which has a different outlook on CSR. The definition of CSR refers to the responsibilities that business has to the society in which it operates and to those actions that a business can be held accountable. Most philosophers have come up with three different types of responsibilities that corporations can be held accountable for. The first and most important of the three is a corporation’s duty to not cause harm. If a corporation can avoid causing harm to society and consumers then they are almost obliged to do so even if it is not required by law. The second responsibility is the responsibility to prevent harm. In this situation a business would have the responsibility to prevent harm even if they were not the cause of this harm. Thirdly there is the responsibility to do good, which would involve charity work and volunteering.…

    • 765 Words
    • 4 Pages
    Good Essays
  • Good Essays

    Mattel Toy Recall

    • 360 Words
    • 2 Pages

    Problem Analysis: Manufacturing safe and good quality toys is crucial for regaining consumer confidence. As a short term solution Mattel recalled the toys that were hazardous to kids. They also gave refund and issued store coupons to provide customer satisfaction. However, this doesn't solve the problem in the long run. If recalls keep happening in the future, customers will lose faith in the company. Mattel needs to make sure that such recalls will not happen in the future. The only way to do that is by fixing the root cause of recalls, which is restructuring the supply chain management. As mentioned in the article, the main problem stems from the fact that Mattel had very “long and complex supply chain” with over 37 principal vendors, who in turn used hundreds of smaller vendors to manufacture the toys. But Mattel had direct contact with only their principal vendors. With this kind of disintegrated supply chain, it is hard to exercise quality control. Especially in a country like China where all the manufacturing jobs have been outsourced by so many companies because of cheap labor, workforce is under tremendous pressure that can results in compromising on product safety. So, it is very important for Mattel to have a well integrated and…

    • 360 Words
    • 2 Pages
    Good Essays
  • Good Essays

    Lead Poisoning

    • 429 Words
    • 2 Pages

    If lead has been known to cause severe health defects, then why do toy-making companies continue to use lead paint? The answer is simple: it’s cheaper. Paint with high levels of lead sells about three times cheaper than paint with low levels. Companies surely knew that the paint in children’s toys they made contained high levels of lead. All toy-making companies worry about, however, is how well their business is doing economically. Mattel, for instance, makes all of their toy products in China, an intensely competitive, poorly run, and cheap labor market, where taking chances and cut corners to receive higher profits is quite common. The regulations are supposed to safeguard health, particularly in cases involving children, where ingesting excessive amounts of lead has been linked to mental disorders, but enforcement of these regulations is lax in China. Of roughly 39 lead-related recalls this year, 38 were of Chinese-made goods.…

    • 429 Words
    • 2 Pages
    Good Essays
  • Good Essays

    Corporate responsibilities - Mattel has implemented several projects aimed at reducing energy and water use, shrinking product packaging, and reducing waste, according to the firm’s 2009 Global Citizen Report. Mattel has also established the Mattel Foundation, which promotes philanthropy and community involvement among Mattel’s employees.…

    • 833 Words
    • 4 Pages
    Good Essays