Rudolph W. Giuliani
Preface
1. Throughout the book Leadership, Mr. Giuliani says that leadership does not simply happen. It can be taught, learned and developed, but it does not happen automatically.
2. "Surround yourself with great people. Have beliefs and communicate them. See things for yourself. Set an example. Stand up to bullies. Deal with first things first. Loyalty is the vital virtue. Prepare relentlessly. Whenever forced to make a decision, under promise and over deliver." These are the principal leadership qualities that Mr. Giuliani drew upon to handle the events of September 11, 2001.
3. Understandably, the events of September 11, 2001 affected Mr. Giuliani more than any other experience in his life. Mr. Giuliani states that he was prepared to handle the events of that fateful day because of the leadership he used throughout his tenure as Mayor of New York City as well as previous positions held in life.
Part I
Chapter 1
September 11, 2001
1. The significant point made in this chapter is that a leader should make it a policy to see with their own eyes the scene of every crisis in order to evaluate it first hand. When the first plane hit the north tower of the world trade center, there was a great deal of confusion. Mr. Giuliani knew that he needed to go to the site of the world trade center to order to make informed confident decisions.
2. Mr. Giuliani knew it was important to set up a command center and to find a way to communicate with people in the city. A few minutes after the second plane hit the south world trade center tower; a decision was made to establish two command posts, one for the police department and one for the fire department. This was necessary because they had different requirements.
3. In order to stay calm on September 11, 2001, Mr. Giuliani gave credit to being prepared. Tabletop exercises designed to rehearse responses to a wide variety of contingencies were held throughout his time as mayor.
4.