Knowledge
OSS/BSS
OSS/BSS
Introduction
In order to support the demand for new multimedia applications, service providers must be prepared to provision and activate features on the fly, add bandwidth, bill for content, track customer usage, monitor service performance, and ensure revenue capture. In such an environment, having a partner who is a leader in driving next-generation transformation, and who understands the underlying technologies to support on-demand services is critical to success. With a comprehensive portfolio of multivendor services and range of expertise, Alcatel-Lucent can be this partner, helping our customers take a project from concept to reality, beginning with a comprehensive needs assessment, through design, development, and solution verification of service-ready processes and systems for operations and business support functions. Alcatel-Lucent's approach to OSS/BSS services falls under two broad areas:
1. Strategic consulting, termed Service-Oriented Operations (SOO), helps customers define a Future Method of Operation (FMO) for their next generation operations environment, based on key business objectives and assessment of current operations to create a detailed transformation blueprint. Closely aligned with the TMF initiatives in Quantitative benchmarking and taking into consideration the people, processes, platforms and metrics aspects of defining a FMO, SOO helps providers realize bestin-class operations. Some specific consulting services we offer are; Operations Assessment Report, Transformation Business Cases and Operations Roadmaps. 2. The OSS/BSS Transformation (OSS-T) solution leverages our highly skilled team of System Integration Consultants to help customers create and execute a FMO plan to migrate to New Generation Operations System and Software (NGOSS) environments whilst maintaining operational and business continuity through the transition. Given our active partnerships for every domain and sub-domain of the Telemanagement
OSS/BSS
Introduction
In order to support the demand for new multimedia applications, service providers must be prepared to provision and activate features on the fly, add bandwidth, bill for content, track customer usage, monitor service performance, and ensure revenue capture. In such an environment, having a partner who is a leader in driving next-generation transformation, and who understands the underlying technologies to support on-demand services is critical to success. With a comprehensive portfolio of multivendor services and range of expertise, Alcatel-Lucent can be this partner, helping our customers take a project from concept to reality, beginning with a comprehensive needs assessment, through design, development, and solution verification of service-ready processes and systems for operations and business support functions. Alcatel-Lucent's approach to OSS/BSS services falls under two broad areas:
1. Strategic consulting, termed Service-Oriented Operations (SOO), helps customers define a Future Method of Operation (FMO) for their next generation operations environment, based on key business objectives and assessment of current operations to create a detailed transformation blueprint. Closely aligned with the TMF initiatives in Quantitative benchmarking and taking into consideration the people, processes, platforms and metrics aspects of defining a FMO, SOO helps providers realize bestin-class operations. Some specific consulting services we offer are; Operations Assessment Report, Transformation Business Cases and Operations Roadmaps. 2. The OSS/BSS Transformation (OSS-T) solution leverages our highly skilled team of System Integration Consultants to help customers create and execute a FMO plan to migrate to New Generation Operations System and Software (NGOSS) environments whilst maintaining operational and business continuity through the transition. Given our active partnerships for every domain and sub-domain of the Telemanagement