Hcs/350 Personal and Professional Health Care Communication
Personal and Professional Health Care Communication
Lorraine Gambino
HCS/350
November 3, 2012
Frances Johnson
Personal and Professional Health Care Communication
According to the Office of Disease Prevention and Health Promotion in the United States, “Health communication is the study and use of communication strategies to inform and influence individual and community decisions that affect health. It links the fields of communication and health and is increasingly recognized as a necessary element of efforts to improve personal and public health”. The World Health Organization in 1999 stated that it is a “public responsibility that citizens receive extensive, accurate, and timely information on health and health care through various communication channel.” In this paper, an examination of the importance of effective, and therapeutic communication will be discussed and the sequel of ineffective communication.
Patient care almost always involves several individuals starting from their physicians, to their nurse and many other disciplines involved with their care, all-needing to share patient information amongst each other. Communication failures are a large contributor to adverse clinical events and outcomes. From the administrative point of view, poor communication can have significant economic repercussions.
Several various factors depend on high quality health care services such as staff knowledge, and staff attitudes, as well as their perception of the information received. Lets take a look at staff attitudes. In order to be productive nursing professional, it is not enough to have a healthy relationship with your client but to also have a healthy working environment amongst other professionals. Having conflicts within the work places adds great tension between working colleagues, which then can inadvertently have a negative effect on patient care. Tension within the work place can hinder any productive collaboration and lead to poor
Lorraine Gambino
HCS/350
November 3, 2012
Frances Johnson
Personal and Professional Health Care Communication
According to the Office of Disease Prevention and Health Promotion in the United States, “Health communication is the study and use of communication strategies to inform and influence individual and community decisions that affect health. It links the fields of communication and health and is increasingly recognized as a necessary element of efforts to improve personal and public health”. The World Health Organization in 1999 stated that it is a “public responsibility that citizens receive extensive, accurate, and timely information on health and health care through various communication channel.” In this paper, an examination of the importance of effective, and therapeutic communication will be discussed and the sequel of ineffective communication.
Patient care almost always involves several individuals starting from their physicians, to their nurse and many other disciplines involved with their care, all-needing to share patient information amongst each other. Communication failures are a large contributor to adverse clinical events and outcomes. From the administrative point of view, poor communication can have significant economic repercussions.
Several various factors depend on high quality health care services such as staff knowledge, and staff attitudes, as well as their perception of the information received. Lets take a look at staff attitudes. In order to be productive nursing professional, it is not enough to have a healthy relationship with your client but to also have a healthy working environment amongst other professionals. Having conflicts within the work places adds great tension between working colleagues, which then can inadvertently have a negative effect on patient care. Tension within the work place can hinder any productive collaboration and lead to poor
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