Preview

Gary's Attitude Towards Training And Development

Good Essays
Open Document
Open Document
913 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Gary's Attitude Towards Training And Development
1. Attitude towards training and development: Tracy makes the very valid observation that her organisation is unique and is essentially concerned with running a high-end hotel, yet the proposed course content will provide for her employees’ on-going development to help fit them for employment opportunities after their service with Government House. This is a magnanimous attitude that recognises that employees need training in specific knowledge and skills to improve performance and productivity in their current job, as well as being developed for their potential jobs, roles and challenges; for their overall intellectual development, growth and wider future employment.

Development focuses on career building and progression. Perhaps this attitude
…show more content…
Gary makes the point that in his opinion young employees are often more concerned about what their employer-organisation can do for them, rather than what they might do for the organisation, which seems a somewhat selfish attitude for a prospective employee to assume, but nevertheless understandable. Thus, he appears to accept, albeit reluctantly, that courses such as the one proposed might well be included in an employee’s job offer and employment contract. While employers usually value employees who work hard and appear committed to their jobs, they need to recognise employees’ development needs and ambitions.

Despite Gary’s concern about taking and not giving, fair and supportive treatment of employees is not only an ethical issue; it's an investment. Surely, an organisation should reinforce the employee's expectation that hard work and high performance will be rewarded for example with attendance at both outside training and development courses. This is likely to boost employee job satisfaction and mood, increase their commitment and performance and reduce staff turnover, as is evident in the literature review at section
…show more content…
However, the idea that training can solve any and all behavioural or productivity issues is entirely wrong. If it’s not a training issue, then training will not solve a performance problem, no matter how stellar the training solution is. As mentioned in section 3.1, the training must “fit” the needs of the organisation in order to be of any benefit. For example, the performance issue might be because the employee has no idea why they are required to do particular tasks that seems to add little or no value, or their poor performance is the consequence of unnecessarily complicated processes.

Pondering further on Gary’s attitude, he might aim to cultivate employees’ loyalty to the company while he may have no or little similar loyalty to the wellbeing and development of the employees. However, employee entitlement, is a hot issue. Some managers struggle with the idea that some employees think they are owed something just for showing up at work. One wonders whether such entitlement is the result of nature or nurture – mostly nurture one might suspect. We might attribute such behaviour to a tendency to their overestimating personal talents and accomplishments (Mueller,

You May Also Find These Documents Helpful

  • Satisfactory Essays

    unit 202

    • 307 Words
    • 2 Pages

    3. Explain how learning and development can improve own work, benefit organisations, and identify career options…

    • 307 Words
    • 2 Pages
    Satisfactory Essays
  • Satisfactory Essays

    Unit 202

    • 382 Words
    • 2 Pages

    1.3 EXPLAIN HOW LEARNING AND DEVELOPMENT CAN IMPROVE OWN WORK, BENEFIT ORGANISATIONS, AND IDENTIFY CAREER OPTIONS.…

    • 382 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    Mgt Midterm Study Guide

    • 11843 Words
    • 48 Pages

    Training and Development: teaching employees how to perform their jobs and preparing them for the future· Orientation, productivity enhancement…

    • 11843 Words
    • 48 Pages
    Good Essays
  • Satisfactory Essays

    Unit 202

    • 514 Words
    • 3 Pages

    1.3 – Explain How Learning And Development Can Improve Your Own Work, Benefit Organisation And Identify Career Options.…

    • 514 Words
    • 3 Pages
    Satisfactory Essays
  • Satisfactory Essays

    business and admin 202

    • 280 Words
    • 2 Pages

    1.3 - Explain how learning and development can improve own work, benefit organisations, and identify career options…

    • 280 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    3HRC Activity 2

    • 1045 Words
    • 5 Pages

    Offering continuous learning and development can lead to growth of the individual staff and the organisation as a whole. Human resources are key in promoting the culture of learning and development throughout the organisation. We provide expertise in identifying training needs and development opportunities.…

    • 1045 Words
    • 5 Pages
    Good Essays
  • Satisfactory Essays

    1.3 Explain how learning and development can improve own work, benefit organisations and identify career…

    • 604 Words
    • 3 Pages
    Satisfactory Essays
  • Satisfactory Essays

    Learning and development can improve your own work, benefit organisations and identify career options by succeeding in workplace training courses, college based courses, private training courses and on the job training, such as shadowing a colleague.…

    • 309 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    Employees that take advantage of optional training may be interested in further developing their career. Career development can include additional training, being mentored or coached by upper management. Developing other employees creates readily available and adequate replacements for personnel who may leave or move up in the organization or retire. New ideas may come from giving new employees opportunities which can enhance the organizations capacity to use advances in technology because of a knowledgeable staff. Having a fresh set of…

    • 743 Words
    • 3 Pages
    Good Essays
  • Satisfactory Essays

    1.3- explain how learning and development can improve your own work, benefit organisations, and identify career options.…

    • 178 Words
    • 1 Page
    Satisfactory Essays
  • Satisfactory Essays

    1.3 Explain how learning and development can improve your own work, benefit organisations and identify career options.…

    • 320 Words
    • 2 Pages
    Satisfactory Essays
  • Satisfactory Essays

    1.3 Explain how learning and development can improve own work, benefit organisations and identify career options:…

    • 438 Words
    • 2 Pages
    Satisfactory Essays
  • Better Essays

    If someone does not get paid enough to provide food and shelter for his or her family, he or she is not going to be motivated by a ‘thank you’ card. On the other hand, when an employee has fulfilled the needs associated with one level, he or she is no longer motivated by the factors that are associated with the levels below (Hawks, 2011). For example, the employers in high-ranking positions of power are rarely motivated by money because their financial needs are already met. However, positive reinforcement may increase his or her self-esteem, thus increasing his or her performance level. If employers want their employees to perform at higher levels, it is vital for them to understand how they are motivated. By putting the reward structure in place to motivate employees, employers can create an environment that will encourage their employees to succeed (Hawk,…

    • 1459 Words
    • 6 Pages
    Better Essays
  • Powerful Essays

    As companies continue to try to come up with a plan for remaining profitable, some are overlooking one of their best opportunities due to their short sightedness and obsession for short term gain. It is the very asset which most firms claim is their most important and the one which provides them their competitive advantage. It is also, in some companies, the asset which is most mistreated and neglected as it is the most costly. It is the company’s employees. I don’t know of any company which would not state that employees and their knowledge of the company, its products and services, processes, policies and procedures are an important part to its competitive advantage and the reason for its success. Then the question that must be asked and answered is why then, in down economic times, is one of the first things cut in a corporate budget the training and development of this most valuable asset? The very asset which provides the company its competitive advantage. The one which, if not continually developed, will impact its growth for a considerable length of time. Management, rightly so, wants to see the impact of any venture to the bottom line. If training is the first item cut, it must mean its impact is not benefiting the company, or at least not being seen as such. Training must be designed, implemented and assessed in such a manner to provide a positive impact on the bottom line. It is therefore the responsibility of those in charge of training to be cognizant of how and why adults learn, so that training provides a positive impact on a company’s profitability and not seen as a necessary burden which only drains the company’s coffers. According to Stephen Lieb (1991, p.1) “Part of being an effective instructor involves understanding how adults learn best.” Eliminating training and only allowing for it when a…

    • 2479 Words
    • 10 Pages
    Powerful Essays
  • Powerful Essays

    Marketing Prinicple

    • 1564 Words
    • 5 Pages

    Secondly, we can know that great employees’ abilities and high cognition to acknowledge of work are distinctive competencies of Four Seasons Hotel Hong Kong for micro internal environment. “At Four Seasons, each learning activity aims to have an impact on the guest experience and support the culture of the Company. By investing in and committing to effective training at all levels, we build competence and confidence in our employees, thus enabling us to sustain a competitive advantage in service excellence.” (From Four Seasons website- http://jobs.fourseasons.com/workingatfourseasons/learninganddevelopment/Pages/LearningandDevelopment.aspx) Improving employees’ abilities, Four Seasons Hong Kong services are commended, also appraised to a star-5-level-3 hotel…

    • 1564 Words
    • 5 Pages
    Powerful Essays