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First Union Case Study

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First Union Case Study
First Union: An Office Without Walls
Introduction
The purpose of this paper is to analyze the Integrative Case 5.0, “First Union: An Office Without Walls,” found on page 589 of the text book Organization Theory & Design, by Richard L. Daft, and to respond to the questions relating to the case study. Problem Statement First Union Federal is a large savings and loan banking organization at which Meg Rabb has been employed with since she was 18. Meg has been recently promoted to Vice President of her division after serving the last five years as assistant V.P. At the time Meg was hired as an assistant V.P. there had not been a single female in the position of V.P. After a week in her new position, Meg was notified by her boss Dan Cummings that she would be moving into a new office. After three weeks of construction, Meg’s office was complete; however, only a day after settling in, Meg was summoned to her boss’ office yet again. She was informed that the First Union president had performed a walkthrough of the building and ruled that Meg’s office was too large and would have to be torn down and rebuild from the current 12 feet by 12 feet specifications down to the new 10 feet by 10 feet specifications outlined in the new regulations. Meg was angry and questioned herself how this would effect and damage her department’s morale, and how she could possibly lose the respect from her peers she worked so hard to earn. Meg also wondered if this had to do with her being a woman in a position of power – especially when her promotion came after an intervention from the Equal Employment Opportunity Commission (EEOC). The EEOC discovered that First Union did not have any female executives at or above the level of V.P. prior to Meg’s promotion and encouraged First Union to seek out qualified female candidates for promotion to executive status. This paper will identify the main issue at First Union, discuss the forces for cultural change, explain the use of power,



References: Daft, R. L. (2013). Organization Theory & Design (11th ed.) Mason, OH: South-Western. Doorley, J., & Garcia, H. (2007). Reputation Management: The Key to Successful Public Relations and Corporate Communication. New York: Routledge. Government Accountability Office. (2013). Diversity management. (GAO-13-238). Washington, DC: U.S. Government Printing Office. Jing, Z. (2010). Cross-cultural study on French and Chinese managers’ use of power sources. International Journal of Business & Management, 5(5), 219-225. Miller, S.K., & Tucker III, J. J. (2013). Diversity trends, practices, and challenges in the financial services industry. Journal of Financial Service Professionals, 67(6), 46-57. Robertson, D. (2006). Does your office work for you?. J@Pan Inc, (66), 32-35. Gupta, B., Singh, S., & Singh, N. (2008) Self-monitoring and perceived job security and use of sanctioned and non-sanctioned political tactics. Vilakshan: The XIMB Journal of Management, 5(2), 15-32.

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