ferrero
Chocolate Maker Sees Sweet
Spot in Improved Collaboration
Customer Case Study
Cisco technologies help Ferrero improve teamwork and productivity while cutting costs
EXECUTIVE SUMMARY
Customer Name: Ferrero
Industry: Food
Location: Germany
Number of Employees: 22,850
Challenge
• Improve internal and external collaboration
• Reduce travel costs
• Support mobility
Solution
• Cisco Collaboration applications, including Cisco Jabber and Cisco WebEx
• Cisco network foundation
• Cisco FlexPod data center infrastructure
• Cisco Design Services
• Cisco Capital financing
Results
• Decreased IT system deployment times significantly
• Increased staff productivity while cutting operational expenditures
• Reduced capital expenditure
Challenge
Ferrero is known the world over for its luxury chocolates, which include renowned brands such as Ferrero Rocher, Raffaello, and Mon Chéri. The Italian company, which has operations across 46 countries, including 21 production sites, also commercializes a number of other top-selling confectionary and chocolate products through brands such as Kinder, Nutella, and Tic Tac. It’s success is closely linked to its focus on quality. For example, it suspended praline product shipments in the height of summer to safeguard their freshness. A core challenge is to achieve sustainable growth without compromising its focus on quality.
From an IT perspective, this means delivering a flexible, scalable infrastructure to give the greatest possible support to the worldwide Ferrero workforce, which is expanding to include manufacturing centers in locations such as Brazil and India.
Perhaps nowhere is this infrastructure support more important than in Germany, which, in addition to being a major market for the company, is the site of its largest manufacturing facility and home to around 3600 employees spread across two main locations and 20 remote offices.
As the German business has grown, Ferrero management
Spot in Improved Collaboration
Customer Case Study
Cisco technologies help Ferrero improve teamwork and productivity while cutting costs
EXECUTIVE SUMMARY
Customer Name: Ferrero
Industry: Food
Location: Germany
Number of Employees: 22,850
Challenge
• Improve internal and external collaboration
• Reduce travel costs
• Support mobility
Solution
• Cisco Collaboration applications, including Cisco Jabber and Cisco WebEx
• Cisco network foundation
• Cisco FlexPod data center infrastructure
• Cisco Design Services
• Cisco Capital financing
Results
• Decreased IT system deployment times significantly
• Increased staff productivity while cutting operational expenditures
• Reduced capital expenditure
Challenge
Ferrero is known the world over for its luxury chocolates, which include renowned brands such as Ferrero Rocher, Raffaello, and Mon Chéri. The Italian company, which has operations across 46 countries, including 21 production sites, also commercializes a number of other top-selling confectionary and chocolate products through brands such as Kinder, Nutella, and Tic Tac. It’s success is closely linked to its focus on quality. For example, it suspended praline product shipments in the height of summer to safeguard their freshness. A core challenge is to achieve sustainable growth without compromising its focus on quality.
From an IT perspective, this means delivering a flexible, scalable infrastructure to give the greatest possible support to the worldwide Ferrero workforce, which is expanding to include manufacturing centers in locations such as Brazil and India.
Perhaps nowhere is this infrastructure support more important than in Germany, which, in addition to being a major market for the company, is the site of its largest manufacturing facility and home to around 3600 employees spread across two main locations and 20 remote offices.
As the German business has grown, Ferrero management