Evaluate the Importance of Business Processes in Delivering Outcomes Based Upon Business Goals and Objectives.
| Managing Activities to Achieve Results |
Table of Contents Introduction 1 Body 2 Evaluate the importance of business processes in delivering outcomes based upon business goals and objectives. 2 Appendix 22 Bibliography 26
Body
Evaluate the importance of business processes in delivering outcomes based upon business goals and objectives.
Structure of an organisation is the way the people and different departments are set out. XXX School’s structure is shown in Appendix 1. It’s is widely split into Thai and foreign areas with different departments that interact daily to fulfil its processes and functions. There is evidence to suggest it uses the matrix model. For example XXXX the Head of English Kindergarten department is also responsible for undertaking the project of improving the schools website.
Mullins (2005:a) notes culture as ‘the collection of traditions, values, policies, beliefs, and attitudes that constitute a pervasive context for everything we do and think in an organisation’. Due to the being both foreign native speakers and Thai teachers present in the school, a divide in beliefs, values, policies, traditions and processes is present. The two ‘sides’ maybe well undertake tasks in a different way, however there is one belief that is clearly paramount throughout the school. The most important belief is the service and relationship provided to the customer (customer being the student and their parents) is everyone’s number one priority. Whether you are a native English or Thai teacher the attitude fed down from the top is the strong value and belief that the student’s education is most important.
Processes are the series of links that define the function. Within every organisation functions have to be performed.
Fig 1. Examples of functions carried out at Varee School Functions table | Function | Departments involved | Planning a lesson | Head of department, teacher | Disciplining a child | Teachers, possible
Table of Contents Introduction 1 Body 2 Evaluate the importance of business processes in delivering outcomes based upon business goals and objectives. 2 Appendix 22 Bibliography 26
Body
Evaluate the importance of business processes in delivering outcomes based upon business goals and objectives.
Structure of an organisation is the way the people and different departments are set out. XXX School’s structure is shown in Appendix 1. It’s is widely split into Thai and foreign areas with different departments that interact daily to fulfil its processes and functions. There is evidence to suggest it uses the matrix model. For example XXXX the Head of English Kindergarten department is also responsible for undertaking the project of improving the schools website.
Mullins (2005:a) notes culture as ‘the collection of traditions, values, policies, beliefs, and attitudes that constitute a pervasive context for everything we do and think in an organisation’. Due to the being both foreign native speakers and Thai teachers present in the school, a divide in beliefs, values, policies, traditions and processes is present. The two ‘sides’ maybe well undertake tasks in a different way, however there is one belief that is clearly paramount throughout the school. The most important belief is the service and relationship provided to the customer (customer being the student and their parents) is everyone’s number one priority. Whether you are a native English or Thai teacher the attitude fed down from the top is the strong value and belief that the student’s education is most important.
Processes are the series of links that define the function. Within every organisation functions have to be performed.
Fig 1. Examples of functions carried out at Varee School Functions table | Function | Departments involved | Planning a lesson | Head of department, teacher | Disciplining a child | Teachers, possible
Bibliography: Mullins, L.J, 2005a. Management and Organisational Behaviour. 7th ed. Harlow: Pearson Education Limited. Varee school Magazine Mullins, L.J, 2005b. Management and Organisational Behaviour. 7th ed. Harlow: Pearson Education Limited. Hall,D, Jones, R, Raffo,C, Anderton, A, 2008:a. Business Studies. 4th ed. Harlow : Pearson Education Limited