Essay
Chapter 1—Management
MULTIPLE CHOICE
1. Which term below is defined as getting work done through others?
|a. |management |
|b. |planning |
|c. |organizing |
|d. |strategizing |
ANS: A PTS: 1 REF: p.3 OBJ: 1
MSC: Remember
2. Ruth was hired to be the second-in-command at Graham Mailing Services. She was told that her job was to deal with the employees to make sure they met customers’ mailing specifications. She has not been instructed on how to run machines or in any other technical area. Which of the following categories would best describe her position?
|a. |marketing |
|b. |relationship control |
|c. |management |
|d. |strategizing |
ANS: C
Management is getting work done through others.
PTS: 1 REF: p.3 OBJ: 1 MSC: Higher-Order
3. A manager strives to accomplish tasks that help fulfill organizational objectives. Which of the following is the manager trying to improve?
|a. |organizational efficiency |
|b. |organizational effectiveness
MULTIPLE CHOICE
1. Which term below is defined as getting work done through others?
|a. |management |
|b. |planning |
|c. |organizing |
|d. |strategizing |
ANS: A PTS: 1 REF: p.3 OBJ: 1
MSC: Remember
2. Ruth was hired to be the second-in-command at Graham Mailing Services. She was told that her job was to deal with the employees to make sure they met customers’ mailing specifications. She has not been instructed on how to run machines or in any other technical area. Which of the following categories would best describe her position?
|a. |marketing |
|b. |relationship control |
|c. |management |
|d. |strategizing |
ANS: C
Management is getting work done through others.
PTS: 1 REF: p.3 OBJ: 1 MSC: Higher-Order
3. A manager strives to accomplish tasks that help fulfill organizational objectives. Which of the following is the manager trying to improve?
|a. |organizational efficiency |
|b. |organizational effectiveness