Different Management Styles
Cher Glenn’s Leadership Style and How It
Affects the Job Performance
and Satisfaction
of Employees at Corner Bakery Café
Introduction
I have chosen to study Corner Bakery Café and how tenured manager Cher Glenn’s leadership style affects the employee’s job performance and satisfaction. First, what exactly is Corner Bakery Café? Corner Bakery Café is a part of the fast casual segment of the food service industry. Corner Bakery Café has over 30 cafes in the Chicago land area, and I will focus on store number 62, which is located in the downtown area of Chicago. Corner Bakery Café was established, 1991 by Lettuce Entertain You Enterprises, a Chicago themed restaurant operator. In 1995, Corner Bakery Café was sold to Brinker International who currently own Chili’s, Macaroni Grill and Big Bowl just to name a few. In 2005, Corner Bakery Café became independent but is affiliated with Il Fornaio Corporation which is based in Dallas, Texas. Corner Bakery Café is a part of the fast casual segment of the food service industry. Initially this means that Corner Bakery Café’s food is of higher quality, the atmosphere is warm and welcoming, and there is limited table service. Corner Bakery Café essentially started out as a little bread bakery but eventually involved into a chain of cafes serving sandwiches, paninis sweets, soups, salads, and pasta. Corner Bakery Café is known for making the guests happy and dedicated to keeping our neighbors, friends, and family in their special Corner of the world. Corner Bakery Café store number 62 is the largest café in the Chicago land area and has the greatest retail profit in Chicago. There are approximately 57 employees, 3 managers, 1-2 shift supervisors and a general manager working at this location at all times. The culture of this location is rather different from the rest due to the high volume, number of employees, and number of managers on the management team. Who is
Affects the Job Performance
and Satisfaction
of Employees at Corner Bakery Café
Introduction
I have chosen to study Corner Bakery Café and how tenured manager Cher Glenn’s leadership style affects the employee’s job performance and satisfaction. First, what exactly is Corner Bakery Café? Corner Bakery Café is a part of the fast casual segment of the food service industry. Corner Bakery Café has over 30 cafes in the Chicago land area, and I will focus on store number 62, which is located in the downtown area of Chicago. Corner Bakery Café was established, 1991 by Lettuce Entertain You Enterprises, a Chicago themed restaurant operator. In 1995, Corner Bakery Café was sold to Brinker International who currently own Chili’s, Macaroni Grill and Big Bowl just to name a few. In 2005, Corner Bakery Café became independent but is affiliated with Il Fornaio Corporation which is based in Dallas, Texas. Corner Bakery Café is a part of the fast casual segment of the food service industry. Initially this means that Corner Bakery Café’s food is of higher quality, the atmosphere is warm and welcoming, and there is limited table service. Corner Bakery Café essentially started out as a little bread bakery but eventually involved into a chain of cafes serving sandwiches, paninis sweets, soups, salads, and pasta. Corner Bakery Café is known for making the guests happy and dedicated to keeping our neighbors, friends, and family in their special Corner of the world. Corner Bakery Café store number 62 is the largest café in the Chicago land area and has the greatest retail profit in Chicago. There are approximately 57 employees, 3 managers, 1-2 shift supervisors and a general manager working at this location at all times. The culture of this location is rather different from the rest due to the high volume, number of employees, and number of managers on the management team. Who is
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