Conflict Resolution Strategies
Running header: CONFLICT RESOLUTION STRATEGIES
Conflict Resolution Strategies
Wendy L. Decker
University of Phoenix
Conflict Resolution Strategies In this writing, we will explore and explain strategies of conflict resolution and, encourage teams, individuals and society as a whole to use some of these ideas for their own resolution purposes. “In many cases, effective conflict resolution skills can make the difference between positive and negative outcomes.” (Conflict resolution, 2008). With this in mind, individuals will have hope for a more positive team experience.
Thesis statement There can be many factors that play a role, when conflict arises within a team. Often there can be conflict over leadership, power, roles and just plain differences of opinion. When no leader is appointed, others may feel they are being ordered or bullied around, when in reality one team member may have a stronger perspective on how to start the project. “Teams that do not handle conflict well risk alienated members, lowering productivity and squandering talent. Handling conflict effectively can be the difference between a high performing, satisfied and engaged staff group or a low functioning, tense and unhappy group of employees. Ensuring that conflict is resolved well is the key to enhanced productivity and high morale.” (Jennifer Newman, Darryl Grigg. 2008) Through the use of conflict resolution techniques, many of these arguments and differences can be overcome.
Dealing with conflict When a team is formed, whether it be assigned or chosen, conflict is inevitable. Some may feel the approach taken to begin the project is wrong, conflict can occur over division of responsibilities, roles and responsibilities. Many people are just simply critical beings and need the conflict to motivate them. What ever the cause or case, an agreement on how conflict will be dealt with is needed within the group. When an agreement on how
Conflict Resolution Strategies
Wendy L. Decker
University of Phoenix
Conflict Resolution Strategies In this writing, we will explore and explain strategies of conflict resolution and, encourage teams, individuals and society as a whole to use some of these ideas for their own resolution purposes. “In many cases, effective conflict resolution skills can make the difference between positive and negative outcomes.” (Conflict resolution, 2008). With this in mind, individuals will have hope for a more positive team experience.
Thesis statement There can be many factors that play a role, when conflict arises within a team. Often there can be conflict over leadership, power, roles and just plain differences of opinion. When no leader is appointed, others may feel they are being ordered or bullied around, when in reality one team member may have a stronger perspective on how to start the project. “Teams that do not handle conflict well risk alienated members, lowering productivity and squandering talent. Handling conflict effectively can be the difference between a high performing, satisfied and engaged staff group or a low functioning, tense and unhappy group of employees. Ensuring that conflict is resolved well is the key to enhanced productivity and high morale.” (Jennifer Newman, Darryl Grigg. 2008) Through the use of conflict resolution techniques, many of these arguments and differences can be overcome.
Dealing with conflict When a team is formed, whether it be assigned or chosen, conflict is inevitable. Some may feel the approach taken to begin the project is wrong, conflict can occur over division of responsibilities, roles and responsibilities. Many people are just simply critical beings and need the conflict to motivate them. What ever the cause or case, an agreement on how conflict will be dealt with is needed within the group. When an agreement on how
References: Conflict resolution. (2008) Problem Solving section. Resolving conflict rationally and effectively. Retrieved October 27th 2008. From Mind Tools database. http://www.mindtools.com/pages/article/newLDR_81.htm Improving group, organizational or team dynamics when conflict occurs (2008) Conflict management strategies and styles. Retrieved October 30th 2008. From the Missions mobilizer database http://home.snu.edu/~hculbert/conflict.htm Jennifer Newman, Darryl Grigg. (2008, September 20). Productivity affected by the way teams handle conflict. The Vancouver Sun,F.6. Retrieved October 30, 2008, from Canadian Newsstand Core database. Pettit, Jeff. “Team communication: it’s in the ards.” Training and Development 51.n1 (Jan 1997): 12(3). General OneFile. Gale. Apollo Library. 30 Oct. 2008 Tambe, M. 1997. Toward Flexible Teamwork. . Retrieved on October, 30 2008, from Journal of Artificial Intelligence Research (JAIR) 7: 83-124.