University of Phoenix
CMGT 554
Patton-Fuller Community Hospital
Information systems assist Patton-Fuller Community Hospital in setting and accomplishing it goals of improving and collaborating interdepartmentally with management, employees, staff, and customers (Apollo Group, Inc, 2013). Proficient information systems objectives are to provide effective and efficient services; add profit and cost-avoidance; and social responsibility (Blue Avenue Associates, 2010). Patton-Fuller objectives are to improve the efficiency of the hospital operations, relationship with current and future patients, and support finance management (Apollo Group, Inc, 2013). Information Systems Patton-Fuller utilizes four information systems in the organization, Accounting and Finance Information System (AFIS); Human Resources Information System (HRIS), Customer Relationship Management (CRM) Information System; and Knowledge Management (KM) Information System.
Accounting and Finance System Senior executives use the accounting and finance information system to manage the hospital’s finances such as cash flows and liabilities but also to create financial statements required by federal regulations. The AFIS help improve the cash flow management for the organization in providing real-time visibility of revenue and revenue forecasting. Some of the key functionalities expected from an accounting and finance system are the ability to manage billing, accounts payable, payroll, budget planning, other overhead costs (e.g. facility costs, taxes, etc.), and in many cases the supply chain. Patton-Fuller must keep a vast array of consumable goods on hand in order to support daily operations. If a surgeon does not have disposable scalpels or forceps he or she cannot provide life-saving emergency care to patients. Sage 300 Enterprise Resource Planning software is a comprehensive Enterprise F&A
References: Apollo Group, Inc. (2013). Patton-Fuller Community Hospital. Information Systems Overview. Retrieved from CMGT/554 – IT Infrastructure Blue Avenue Associates. (2010). The importance of a good information management system. Retrieved from http://www.blueavenueassociates.com/insight-resources/online-resource-center/insights/importance-good-information-management-system Sage Software, Inc. (2013). Sage 300 ERP. Retrieved from http://na.sage.com/sage-300-erp/solutions/accounting-and-finance SAP. (n.d.). Develop a responsive supply network – with our supply chain management (SCM) solutions. Retrieved from http://www54.sap.com/solution/lob/scm/software/overviews/ highlights.html Khoshraftar, A., Yazdi, M., Ibrahim, O., Amini, M., Nilashi, M., Khoshraftar, A.,… Talebi, A. (2011 December). Improving the CRM system in healthcare organization. International Journal of Computer Engineering & Science, 1(2), 28-35 EnterpriseAxis, LLC.. (2013). Features - EnterpriseAxis Office Network. Retrieved from http://enterpriseaxis.com/features Iniewski, K., McCrosky, C., & Minoli, D. (2008). Network infrastructure and architecture: Designing high-availability networks. Retrieved from The University of Phoenix eBook Collection database.