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care planing
improving care for people with long term conditions

information sheet 1

personalised

care planning


an ‘at a glance’ guide for healthcare professionals


personalised care planning improving care for people with long term conditions


About this information sheet
This information sheet describes what personalised care planning is and what good care planning looks like as well as what it means for individuals and healthcare professionals. Who should read it?
Anyone involved in delivery of healthcare to someone with a long term condition, including doctors, nurses, allied health professionals, those delivering personal health budgets and health trainers.

What is personalised care planning? Personalised care planning empowers individuals, promotes independence and helps people to be more involved in decisions about their care. It centres on listening to individuals, finding out what matters to them and finding out what support they need.
Personalised care planning is essentially about addressing an individual’s full range of needs, taking into account their health, personal, family, social, economic, educational, mental health, ethnic and cultural background and circumstances. It recognises that there are other issues, in addition to medical needs, that affect a person’s total health and well-being.
It is therefore a holistic process, treating the person “as a whole” with a strong focus on helping people, together with their carers, to achieve the outcomes they want for themselves.
In doing this, it should open up more choices that are relevant for people with long term conditions. This is demonstrated well in the delivery of personal health budgets.

70% of individuals with a long term condition say their care has improved as a result of personalised care planning.*

What does good personalised care planning look like?
Good care planning can make a huge difference to people’s lives. It enables

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