M1 – explain how the management of human, physical and technological resources can improve the performance of a selected organisation.
In this assignment I will describe the main physical and technological resources required in an organisation, and how the management of human, physical and technological resources can improve the performance of Tesco.
Physical resources
Some of the main physical resources for Tesco are; their premises, machinery, equipment, materials and their stock. I have listed these as the main resources required as they are huge factoring reasons as to why and how Tesco makes such huge amounts of profit.
A business can’t carry out its day to day activities without having a system in place which manages physical resources. Physical resources can include; buildings and premises, machinery, materials (and even waste) and equipment. Businesses should manage its premises according to size, the environment and location of the organisation and even according to its customer needs, wants and requirements as it needs premises to operate. The management of the businesses machinery greatly helps increase performance of Tesco as it means they can produce products faster, deliver and receive products faster, and serve customers faster and more efficiently. Lack of equipment or bad management in Tesco could mean production of products and customer service in some aspects of the business running couldn’t be carried out as efficiently or at all. Things classified as equipment could be IT hardware and software that must both be managed extremely carefully. No one unauthorised to do so should be able to access the IT hardware, this can be enforced with physical barriers and surveillance. The software should also be protected with adequate security and firewalls etc. to prevent people from accessing Tesco’s databases of customers and products,