Robert Robinson, Valerye Rogers, Troy Fountain
QNT/561- Applied Business Research & Statistics
October 13, 2014
Dr. Robert Kalle, Instructor
Business Research Project Part 5: Research and Presentation
In the following, the learning team will revise the Business Research Project. The team will collect all the individual papers from week 5 and will incorporate the best elements into one team inferential statistics and findings paper and spreadsheet. The team will also note the strengths and weaknesses of their statistical findings. They will collaborate if there are any differences to find the best approach. The team will combine all the papers from parts 1-5 and revise all tables and figures. In conclusion, the team will summarize the results of testing the null hypothesis, with a clear statement whether or not the null hypothesis was rejected as well as provide the answers to their research question.
The purpose of this research was to determine how performance is affected segment by segment at the Blue Bowl restaurant. The team’s research question in basic terms was to determine how to improve performance during peak guests count to better serve the customer on days that where not normal operating days primarily Friday and Saturday. Every customer is referred to as a guest and guest count is used in all functions of the operations. Every 30 minutes management record the number of guests who have placed an order and compares that to labor costs which broken down in 30 minutes segments at $4.00 per hour. One such way was to record data every 30 minutes during what we determine was the peak or rush hours. The question becomes how to best capture a true and complete record of the number of complaints given to management. Below are the results we came up with.
By using several research methods, the team discovered that there were potential problems that needed to be assessed to