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BUS4543 Assessment 4 Workflow Analysis SP2015 2 2

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BUS4543 Assessment 4 Workflow Analysis SP2015 2 2
Introduction and Company background
Include a brief description on Masafi company of your choice and also make sure to include vision and mission statements. List strategic objectives for the company and conduct a SWOT analysis and only list major factors in each category of the analysis.

Issues with Workflows in the Business Organization
This section includes how QM tools should help the company achieve competitiveness. Core competencies

Issues with Workflows in the Business Organization
QM tools used are to be stressed along with competitive strategies. Implementation of ISO 9001 (or others) should be discussed in relation to QM. Identify the major workflows (at least three) that need to be improved upon.

Requirements for implementing / improving Quality

This section should include the following information as they are required for implementing or improving quality:
Leadership factors that are critical for success of quality program in the Masafi company .
Policies adopted/recommended by the company in order to achieve a motivated workforce and to find its employees’ needs.
Mechanisms adopted/recommended by the company to detect customers’ changing needs on a continuous basis and to build strong relationships with their suppliers in order to continuously improve quality.
Qualitative and quantitative analytical tools supporting decision-making in managing the Organization

Workflow Improvement Plan with justification and evaluation

This section should include a plan to implement or improve quality using qualitative and quantitative analytical tools. If QM is implemented the ground work and preparation should be included. If the company has already implemented some level of quality, the description of the existing quality processes should be included in addition to the plan for improvement. Minimum of three quality improvement tools should be discussed for three different processes. Application of quality measurement tools (e.g. Six Sigma, and Statistical

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