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FORMAT: Shred Case Analysis Format—Conkey 9/14
In class we will analyze case problems by a systematic process known as “The Problem Solving Sequence,” developed by John Dewey and discussed in O’Rourke, Appendix A, “Analyzing A Case Study.” The Case Analysis represents a powerful leaning tool designed to promote the development of analytical problem solving and critical thinking skills. MUST BE TYPED.
Steps 1 & 2: Read the case. Prewrite (take notes).
This combines steps #1 and #2: reading and prewriting. First read the case and take notes. Your prewriting should focus on the following:
Details to identify the business problems faced by managers
Issues critical to solving the problems
Resources managers can draw from to determine a course of action
Defining and stating the problem
Deciding on the short-term objectives and the company’s long-term goals
Stating the facts of the case and analyzing how they played a part in the problem.
Step 3: Identify the business problem. Write the problem statement.
Identify the most important, most urgent or most relevant problem (s).
A. First list the symptoms of the problem.
One symptom:
Another symptom:
Symptom:
B. Then name the main underlying issue or core problem that’s causing the symptoms.
Underlying issue: C. Write the problem statement. State the most significant problem in 3 to 5 sentences.
WHO is the decision maker (include title and company), WHAT is the underlying issue and a little background about the problem (context) and the decision maker’s goal in solving the problem (what does he/she need to do solve the problem), WHY does he/she need to address this now (what would happen if he/she doesn’t address the problem), and WHEN does he/she need to address it (urgency).
Example #1: Lillian Rodriguez, president of XYZ Company, must immediately help her company regain its positive public image in the wake of negative publicity surrounding its actions to coerce
In class we will analyze case problems by a systematic process known as “The Problem Solving Sequence,” developed by John Dewey and discussed in O’Rourke, Appendix A, “Analyzing A Case Study.” The Case Analysis represents a powerful leaning tool designed to promote the development of analytical problem solving and critical thinking skills. MUST BE TYPED.
Steps 1 & 2: Read the case. Prewrite (take notes).
This combines steps #1 and #2: reading and prewriting. First read the case and take notes. Your prewriting should focus on the following:
Details to identify the business problems faced by managers
Issues critical to solving the problems
Resources managers can draw from to determine a course of action
Defining and stating the problem
Deciding on the short-term objectives and the company’s long-term goals
Stating the facts of the case and analyzing how they played a part in the problem.
Step 3: Identify the business problem. Write the problem statement.
Identify the most important, most urgent or most relevant problem (s).
A. First list the symptoms of the problem.
One symptom:
Another symptom:
Symptom:
B. Then name the main underlying issue or core problem that’s causing the symptoms.
Underlying issue: C. Write the problem statement. State the most significant problem in 3 to 5 sentences.
WHO is the decision maker (include title and company), WHAT is the underlying issue and a little background about the problem (context) and the decision maker’s goal in solving the problem (what does he/she need to do solve the problem), WHY does he/she need to address this now (what would happen if he/she doesn’t address the problem), and WHEN does he/she need to address it (urgency).
Example #1: Lillian Rodriguez, president of XYZ Company, must immediately help her company regain its positive public image in the wake of negative publicity surrounding its actions to coerce