Preview

Bad Leadership-Xerox

Powerful Essays
Open Document
Open Document
3598 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Bad Leadership-Xerox
Bad Leaders : Richard Thoman : Paul Allaire

Company: Xerox Corp.

The fall of Xerox market share can be blamed on many factors; for starters it could have just been the economy. Another reason that could explain the fall of Xerox could be that Xerox did not fund its R&D programs well enough to secure their future in sales. One other reason for their fall could be that Xerox depended on current products to do well indefinitely. All these factors contributed to the fall of Xerox, however Xerox management also played a role in the loss of 38 billion dollars in shareholders wealth in two years according to a Bloomberg Businessweek article (Businessweek 1).
For starters both of the leaders at Xerox were in fault, Paul A. Allaire who had started at Xerox in the mid 1960s eventually moving up in command to CEO, in 1991. Allaire failures as a leader was not leaving the company in 1999 when a new CEO was hired G. Richard Thoman. Allaire never lost power in the company, because he only changed his title to Chairman, running the board of directors, and according to a Bloomberg Businessweek article “Allaire never left, breaking one of the cardinal rules of succession” (Business Week 1). This was a failure by Allaire because he broke the rule of consistency that Cropanzano talks about in the article The Management of Organizational Justice. The normal practice would have been for Allaire to leave the company, and Thoman to take his position as CEO. By Allaire staying in the company, it was unfair to Thoman who never really had a chance to succeed or have complete power of Xerox. This lack of Organizational Justice also lead to employees being confused to who was really in charge, leaving breaks in the communication process.
However the fault can’t completely fall just on Allaire shoulders, Thoman was hired because he had experience as a leader, and he should have made sure that Allaire was leaving before taking the position. In Gary Latham



Cited: “Ann Mulcahy Xerox.” Bloomberg Business Week.10 Jan. 2005. 04 May. 2011. Bianco, Anthony, and Pamela L. Moore. "Xerox: The Downfall." Businessweek - Business News, Stock Market & Financial Advice. 05 Mar. 2001. Web. 29 Mar. 2011. <http://www.businessweek.com/2001/01_10/b3722001.htm>. Grossman, Robert J.”HR Woes at Xerox.”All Business. 01 May. 2001.04 May. 2011. Advice. 5 Mar. 2001. Web. 5 Feb. 2011. <http://www.businessweek.com/magazine/content/01_10/b3722172.htm>. McNulty, Eric. "Welcome Abroad (But Don 't Change A Thing)." Harvard Business Review (2001)

You May Also Find These Documents Helpful

  • Good Essays

    Highland Products

    • 798 Words
    • 4 Pages

    The Webster Industries case is about a company that has seen a lot of growth throughout the years. As a result management became strained and needed to divide the company into groups with a divisional corporate structure. In 1974 the company was faced with financial troubles due to a combination of economic slowdown and growing too quickly. Webster grew too fast and this resulted in “sloppy staffing”. The company did have a PA process in effect, but it was used on a voluntary basis. The mindset of the employees is that anything can be appealed to the President and Chairman; no decision is really final and can be brought before the owners.…

    • 798 Words
    • 4 Pages
    Good Essays
  • Satisfactory Essays

    MGT230 wk 2 Xerox

    • 429 Words
    • 2 Pages

    In the end Xerox was faced with a grim future and tough choices. The CEO showed her skills in the decision making…

    • 429 Words
    • 2 Pages
    Satisfactory Essays
  • Satisfactory Essays

    This paper discusses the decisions made by incoming CEO Anne Mulcahy. Xerox was facing massive debt and an unprofitable future. Paving a better future for Xerox, Mulcahy improved the company image through strategic decisions. Having twenty four years of experience at Xerox, Mulcahy redefined the image of Xerox and placed a plan of recovery.…

    • 320 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    Clendin Case Analysis

    • 1778 Words
    • 8 Pages

    Clendenin’s boss proposed a lateral move from head of Xerox’s Multinational Development Center (MDC) to a staff support function…

    • 1778 Words
    • 8 Pages
    Powerful Essays
  • Satisfactory Essays

    Destructive Leadership

    • 607 Words
    • 3 Pages

    1. Was Jim Blaylock a destructive leader, a competent manager, taskmaster, figurehead, or a cheerleader? What data would you use to make this determination?…

    • 607 Words
    • 3 Pages
    Satisfactory Essays
  • Good Essays

    There were many individuals who were very concerned about the transition into the year 2000, and the possibility of systems failing because of computer systems not able to handle the transition out of the 20th century. Transitioning into the 21st century, it was not computer systems that workers needed to worry about but rather the management of the company, and the tactics and behaviors that would ultimately lead to the downfall and closure of the company. One of the most famous was Enron, but another well known failure was that of WorldCom.…

    • 1072 Words
    • 3 Pages
    Good Essays
  • Good Essays

    Leadership of Anne Mulcahy

    • 1267 Words
    • 6 Pages

    Anne Mulcahy was an employee of Xerox for 24 years that she spent within Sales, Human Resources and served as the chief of staff for former CEO, Paul Allaire. At 47 years old, all of that changed when Mulcahy took over as the CEO of Xerox. She had an excellent reputation within the company but nobody, not even herself, had pinned her as the CEO type. Many companies still believe in the old adage, that the CEO has to be a strong willed male, who saw the big picture, distanced himself from the rest of the company and has particular “leadership” characteristics. Mulcahy did not exude any of these above-mentioned characteristics besides the fact that she was very strong willed. As mentioned in the Fortune article, she was very straightforward, hard working, and disciplined. She was completely loyal to Xerox, not only the company itself, but the brand and the people within it. During her reign at Xerox she has shown that she has incredible integrity and while she can be compassionate, she is able to be tough when necessary.…

    • 1267 Words
    • 6 Pages
    Good Essays
  • Better Essays

    Kodak's declining profitability resulted in a large employee layoff which had other employees wondering if and when their termination would come and would result in decreased employee efforts. It wasn't just the managers who did not receive any equity stakes in the business, none of the employees did. If Kodak would have recognized employee efforts with stakes in the business, productivity may have been better which would have contributed to Kodak's profitability.…

    • 722 Words
    • 3 Pages
    Better Essays
  • Good Essays

     The company was being mismanaged or not managed correctly. It seemed as thought the company lived by a rule of, “As long you can get away with it, then your action were okay.…

    • 858 Words
    • 4 Pages
    Good Essays
  • Satisfactory Essays

    Anne M. Mulcahy Biography

    • 286 Words
    • 2 Pages

    Restructured Xerox finances by cutting annual expenses by over 1.7 billion dollars, removed over 25,000 unnecessary jobs, and sold more than 2.3 billion dollars worth of unrequired assets (facilities, equipment, etc…)…

    • 286 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    Xerox Case Study Analysis

    • 1039 Words
    • 5 Pages

    The challenge facing Xerox and its management is complex, challenging and probably not unique. The company had been dependent on its highly trained sales force to turn a profit on their existing products and had not focused on new product opportunities until the development of its "Book In Time" product. This revolutionary product presented some new opportunities for the company. One of the significant advantages this product yielded was its costs. The Book-in-Time equipment allows for a publishing company to produce a 300-page book for $7, something which could have been previously reached only for lots larger than 1,000 copies. A significant decrease in publishing costs, given the fact that these cover up to 20 % (including the paper and binding the book), would create the possibility of an increased profit margin.…

    • 1039 Words
    • 5 Pages
    Good Essays
  • Better Essays

    Ursula Burns Leadership

    • 1094 Words
    • 5 Pages

    Evaluate How the Values of the CEO Are Likely To Influence Ethical Behavior Within the Organization.…

    • 1094 Words
    • 5 Pages
    Better Essays
  • Good Essays

    Ethical Issues: Leo Dennis Kozlowski handpicked a few trusted people and placed them in key positions. One of these individuals was Mark Swartz, who was promoted from director of Mergers and Acquisitions to CFO. Kozlowski also recruited Mark Belnick to become Tyco’s general counsel. The majority of the directors had been on the board for ten to twenty years, and they were very familiar…

    • 1653 Words
    • 7 Pages
    Good Essays
  • Powerful Essays

    Best and Worst Manager

    • 2523 Words
    • 11 Pages

    After 25 years at the company, Mulcahy knew Xerox intimately, but even she was unprepared for the depth of its financial crisis. Taking over from CEO Richard Thoman, an IBM recruit who lasted only 13 months in the top job, Mulcahy acknowledged her lack of financial expertise—most of her time at Xerox was in sales and upper management. She quickly enlisted the treasurer's office to tutor her in the fine points of finance before meetings with the company's bankers.…

    • 2523 Words
    • 11 Pages
    Powerful Essays
  • Powerful Essays

    Management Control System

    • 13687 Words
    • 55 Pages

    * Finance Executive Council as the central focal point for the finance function at Xerox…

    • 13687 Words
    • 55 Pages
    Powerful Essays

Related Topics