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Aviva Assignment 402 Delivering Education And Training

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Aviva Assignment 402 Delivering Education And Training
Assignment 402 Delivering education and training – By Aviva Franco
Task B: PERSONAL ANAYLSIS

A) The effectiveness of my teaching and learning approaches used in hospitality in relation to meeting the individual needs of the learners
I am currently a Hospitality Regional Trainer and a Management Tutor, and although I work with Learners who are completing a varity of different qualifications and at different levels the most important thing I ensure is that I treating them all equally and asking them if there is anything that I can do to help them with their qualifications, or anything that I can do differently.
For example I have a number of learners who English is not their first language and who are doing a Management level 4 qualification – so as not to disadvantage them, I spend time in each session explaining the meaning of the assignment questions, so that they can make notes. I do this because it was bought to my attention that one of my learners put the questions into a translator and it did not translate the questions correctly. I also give them a document that defines the Verbs used in the assignment questions, as that can be tricky to understand what exactly is being asked of them.
I believe that I need to value and promote equality and diversity amoung my learners by doing things like the above example I have mentioned and to encourage the learners to interact with me.
I also always make sure that the approach I take for a particular learner is fit for purpose. I feel that I develop a rapport with the leaner at the sign up and first visit and therefore I know what the learner likes, how the learner likes to learn and what their currently ability level is. I have to adapt my approach depending on the learners abilty and prior knowledge. For example I have two Leaners on the management course, Jamie and David. Jamie has been to university and understands the direction the qualification is taking the learners, he understands the procedures that need



Bibliography: The Times 100 Business Case Studies; http://businesscasestudies.co.uk/hmrc/getting-the-message-across-the-importance-of-good-communications/methods-of-communiction

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