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Aramex Operations Management

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Aramex Operations Management
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College of Business Administration
MGT 308: Operations Management
Title of Project: Aramex Operations Management (Logistics)

Done by: Student ID | Name |

Section: 51
Submitted to: Matloub Hussain
Due Date: December 11th, 2011

College of Business Administration
MGT 308: Operations Management
Title of Project: Aramex Operations Management (Logistics)

Done by: Student ID | Name |

Section: 51
Submitted to: Matloub Hussain
Due Date: December 11th, 2011

Table of Contents:
1.0 Abstract…………………………………………………………………………2
2.0 Introduction…………………………………………………………...…….….3
2.1 Company Choice……………………………………………………….3
2.2 Problem Statement…………………………………………...………...3
2.3 Literature Review……………………………………………………...4
3.0 Brief History……………………………………………………………………5
4.0 Results/Discussions……………………………………………………………..6
5.0 Conclusion……………………………………………………………………...9
6.0 References……………………………………………………………………..10

1.0 Abstract
This project discusses the operations strategy of Aramex and talks about its delivery processes. The purpose of this paper is to highlight the operations at Aramex and relate what we have learned in class to what the company is doing at its business. The project will discuss several key concepts that relate to the logistics industry and supply chain management. The outline of the project will be as follows; first, an introduction to what the project is about, then description about the problem Aramex faces in its services and some literature review to demonstrate some of the management concepts that will be discussed. Second, a brief history about the company is introduced along with some facts and figures relating to the company. Third, results section will elaborate more on the strategy and operations method applied in the company along with some graphical representation for better understanding. Finally, the conclusion will be discussed summarizing what was done in the project, the main



References: Aramex. (2011).About Aramex. Retrieved December 5, 2011, from Aramex: http://www.aramex.com/aboutus/default.aspx Ghiani, G.& Musmanno, L. R. (2004). Introduction to Logistics Systems Planning & Control.Retrieved December 8, 2011, from http://media.wiley.com/product_data/excerpt/77/04708491/0470849177.pdf Heines, R. A. (2000). Market Orientation: Toward an Integrated Framework. Retrieved from University of South Carolina Aiken, on December 9, 2011 fromwww.amsreview.org/articles/heiens01-2000.pdf IWLA. (2009). Industry Background. Retrieved December 9, 2011, from International Warehhouse Logistics Association: http://www.iwla.com/why/industry.aspx USAID, Deliver Project. Task Order 1. (2009). Logistics System Assessment Tool (LSAT). Arlington, Virginia: Author. Retrieved from http://deliver.jsi.com/dlvr_content/resources/allpubs/guidelines/LSAT.doc Jacobs, F. R., Chase, R.B., & Aquilano, N.J. (2009).Operations And Supply Management (12th edition).NY: McGraw-Hill Irwin.

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