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3171 Lead And Manage A Team Within A Health And Social Care Setting

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3171 Lead And Manage A Team Within A Health And Social Care Setting
1.1 Explain the features of effective team performance
Tuckman (1965) suggests that understanding is required in order for teams to reach maturity. Tuckman phases of team development are:
Forming
Storming
Norming
Performing
And later he added Adjourning.

1.2 Identify the challenges experienced by developing teams
Team development often requires organisational change and some staff are fearful of change and worried about working with people they do not know. Personality clashes sometimes may become issues. It is important when developing teams to recruit staff with the relevant skills and expertise required and new team members should be inducted in a way that they understand the team working principles and what their roles are so they can quickly fit in as part of the team.
1.3 Identify the challenges experienced by established teams
Established teams can become complacent and it is important to maintain enthusiasm and momentum. It is important any conflicts are resolved quickly, fairly and appropriately and that staff have regular performance reviews so they are clear on how they are performing and credit is given for good performance and also for good team working.
1.4 Explain how challenges to effective team performance can be overcome
It can be difficult to maintain effective team performance. It is important to select and support appropriate people who are capable of sharing the organisational goals and who are committed to the service outcomes. It is important providers are transparent about their values and communicate a clear vision of what their teams are expected to achieve in a reasonable timescale.
1.5 Analyse how different management styles may influence outcomes of team performance
Management styles can be divided into three main categories of autocratic, paternalistic or democratic and they reflect the ways managers make decisions relating to their subordinates.
A leader can be anyone in a team that has the ability to influence others.
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