3.2 Stop, Look, and Listen

Chloe McPhern 4-2-13

Part I: Nonverbal Communication
Try This: Research what one hand gesture means in a different country.
(You may ask people from other countries/and or conduct your own web search or library search for answers). Some suggested countries/cultures to research might be: Italy, Japan, China, Greece, and the Middle East (10 points)

Hand gesture: middle finger, pointer finger, and thumb all up.

Country/Culture referenced: China

What does it mean? The number 7.

Part II: Nonverbal Communication and Active Listening

Choice #1: Interview a professional about their career choice and take some notes. Focus on the non-verbal gestures and active listening that take place during the interview. Document non-verbal gestures the other person uses and your interpretation of these gestures. Do they conflict with the message being sent? While conducting the interview, be sure to use active listening statements to clarify understanding.

Some suggested topics of discussion to cover during your interview might include the following:
1) What is your current job title? Manger
2) What are your current job responsibilities? Office Work, manage all workers.
3) What level of education/certification must you have for this career? Associates degree
4) Did you have to train for this career once you began your job, or did your education prepare you for this position? Yes, yes I was prepared.
5) Is there opportunity for advancement in your career? Not anymore.
6) What other paths can you follow with this career? Banking, accountant.
7) What are your biggest challenges in this position? Keeping everyone in line, keeping up on all of the work.

Discuss at least two examples of nonverbal communication and active listening that took place during your conversation and record these items on your workfile below.

Nonverbal Communication during interview: (15 points each)
Example 1: Made Eye contact
What message did this send? That they like their job, and like to talk about it.

Example 2: Talked at a medium to low volume.
What message did this send? They were not shouting, therefore they like their job and do not wish they had a different job. They were not angry.

Active listening during interview: (15 points each)
Example 1: Focused, didn’t go off topic.
Example 2: Heard With their ears And their eyes, and their brain.
B. Reflecting on the interview you conducted, what did you learn about their career? In five or more sentences, discuss your interest in this career and how the interview impacted your interest. (20 points) When I interviewed my Mom I learned that she has a lot of responsibility. She is in charge of firing and hiring people. She does all of the office work. Handles the money and pays all of the bills. This job interests me because I like to be in charge. When I get a job I want to have a lot of power, and be able to do what I want.

C. Reflecting on the interview you conducted, consider the nonverbal communication that took place. Think about things like facial expressions, body language, clothing, tone, etc. Did any of these, influence your opinion of this person or their career? Why or why not? (10 points) When I interviewed my Mom she made lots of nonverbal communication. She had lots of good/happy facial expressions which tells me that she likes her job. She has good posture which tells me that she cares about her job, and is professional about it. She dresses nice each day, usually dress pants and a nice shirt. This influenced the idea of me going into that type of job. My Mom seems like she likes her job and I want to like my job too so I think it would be a good thing to do when I am older.