Master degree - 484 Words
Service Encounter Journal
Individual assignment, accounts for 20 % of the grade in GRA 6419 Service Marketing
Deadline: November 14th, 2014 at 12:00 (noon)
This is an individual assignment, which you are required to do alone.
We all have a number of service encounters each week, including (but not limited to) restaurants, banks, airlines, dry cleaners, doctors, dentists, libraries, photographers, tutors, travel agencies, theaters, pest control agencies, phone companies,...
484 Words | 3 Pages