Retailing Notes - 12520 Words
Journal of Retailing 85 (2, 2009) 129–144
Understanding Retail Managers’ Role in the Sales of Products and Services
Todd J. Arnold a,∗ , Robert W. Palmatier b,1 , Dhruv Grewal c,2 , Arun Sharma d,3
Spears School of Business, Oklahoma State University, Stillwater, OK 74078, United States b University of Washington, Seattle, WA 98195-3200, United States c Babson College, Malloy Hall, Babson Park, MA 02457, United States d Department of Marketing, University of Miami, Jenkins Room 521, Coral...
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