Case Study: UPS - 965 Words
Case Study: UPS ( page 54)
1. What are the inputs, processing, and outputs of UPS’s package tracking system?
The inputs include package information, customer signature, pickup, delivery, time-card data, current location (while en route), and billing and customer clearance documentation.
The data is transmitted to a central computer and stored for retrieval. Data is also reorganized so that it can be tracked by customer account, date, driver, and other criteria....
965 Words | 3 Pages