Justification Report Improving Customer Service Kim Marie Lee ENG 315 – Professional Communications Dr. Ephraim Okoro January 19‚ 2015 Dr. Ephramim Okoro Professor of English Strayer University 4710 Auth Pl Camp Spring MD 20708 February 27‚ 2015 Kim Marie Lee 13001 Old Stage Coach Road Laurel‚ MD 20708 Dear Dr. Okora‚ I am pleased to present the report you authorized January 19‚ 2015 regarding the feasibility of potential options of improving customer service in our call center. An
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22556 Dear Mr. Bradshaw and Ms. Martin: Enclosed is a copy of my justification report regarding streamlining the usage of office supplies and telephone systems for Lockheed-Martin. The research indicates where your company could save thousands in the area of telephone‚ landlines and computer services and how unused products and outdated systems can be re-used or recycled. I have provided information regarding recycling services that you can obtain in your local community and ideas that will benefit
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Types and Forms of Business Organization There are millions of successful businesses around the world. One common trait all these businesses is that they have some sort of organization. But “What is Organization?” – it is the first topic I would like to speak. Then I will tell you about “Structure of an Organization”. After that we consider the “Types and Forms of Business Organization” and the variety of “The Names of Companies” (plc‚ Ltd‚ etc.) and‚ finally‚ I will tell some words about “International
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Task one Service excellence is important to an organisation as it is the key to gaining new customers and customer retention. Any business must operate on the basis that customer service is the most critical aspect to a business’ success as happy customers are more likely to continue using the service provided and more importantly will pass their experiences onto potential new customers. This is becoming even more significant as customers are communicating their service experiences – good and bad
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University Business School Human Resource Management Coursework Title: The Value of HRM to Business Organizations The Topic Chosen: Total Reward Introduction Nowadays‚ human resource management is widely believed to be of great value to the business organizations‚ but how each element of HRM adds value to the business organization is unknown. In this paper‚ we want to choose total reward as the specific topic to analyze the value of total reward to business organizations by analyzing
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The Impact of Electronic Business on the Organisation Ronel Smith Information and Communication Technology - icomtek CSIR South Africa rsmith2@csir.co.za Abstract E-business is fast becoming an important initiative for companies to consider‚ one that impacts every aspect of how a business is run. This report investigates the impact of e-business implementation on various aspects of the organisation including; strategy‚ human resources‚ customer relationship management‚ the IT department
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Learning organizations foster continuous growth and development. However‚ in today’s economy organizational leaders may need to conduct a closer examination of the training and development needs of employees to ensure that training solutions are directly aligned to strategic objectives and job competencies. To this point‚ discuss the process organizations would use to: - Assess training and development needs of the employees‚ - Determine the most appropriate method for obtaining the required skills
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the vaules you have chosen? The things my five important values have an in common with each other are they all reflect a person who cherish the lives of others. By having respect for others‚ believes everyone deserve equal opportunity‚ taking action‚ and love. In my youth‚ my siblings and I were taugh that we must respect all even those others might not. Also‚ helping others was another area that my parents showed us growing up. They always expressed to us that not everyone have what they need
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the fast evolution of information and technology organization are operating in an environment where the geographical boundaries are none existent and a company with a subsidiary in another continent operates as if they are in the same city. This paper seeks to identify how this has affected way of doing business by multinational organization by looking and four aspects‚ which are cultural differences‚ ethical issues‚ strategy and industrial or business. 1 1. CULTURAL DIFFERENCES Culture plays a very
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Project: IT Organization XXX MGT 87515 – Information‚ Organization‚ & Strategy California Southern University Project: IT Organization According to Merriam-Webster (2013)‚ “information technology (IT) is the technology involving the development‚ maintenance‚ and use of computer systems‚ software‚ and networks for the processing and distribution of data.” Over the years‚ information technology has grown from the simple set up of large desktop monitors to new applications‚ methods of communication
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