Solution: Moving from “make do” to “can do” Meeting SUBWAY’s expectations meant IPC needed topnotch management of key issues: Card programs: A newly implemented Gift card program – and management of an existing loyalty card program – brought high customer demand for IPC to handle card issues and placed a serious burden on them to respond efficiently. Customer service: Efforts to address issues were being duplicated and the process was managed manually. There was no real control of customer
Premium Customer service Loyalty program Expected value
June 2008 Whistle-blowing in the workplace: Do we stand by and allow business corruption as usual or prepare to take a fall for something? It sometimes requires uncommon courage‚ as whistle-blowing in the workplace is not so easy to do. What motivates you? Is it revenge‚ ethics or a combination? To take a closer look‚ let’s consider what is whistle blowing and explore a few conditions used to justify whistle-blowing‚ and concluded with how companies can benefit from a whistle-blowing policy
Premium Ethics Morality Business ethics
corruption. Whistle blowers can make the allegations internally Whistle blowing refers to the unauthorized disclosure of the unethical‚ illegal and corrupt practices by an employee to protect the public interest. The concept whistle blowing has taken an important stand in the competitive world both in public and private sector. There are 3 conditions that must hold for whistle blowing to be morally permissible‚ and 2 other conditions that must hold for it to be morally obligatory. Whistle Blowing Conditions:
Premium Management Ethics Business ethics
Journal of Knowledge Management Practice‚ Vol. 12‚ No. 3‚ September 2011 A Study Of The Predictive Effect Of Pre-Service Teacher Personal Knowledge Management Competency On Their Instructional Design Skills Eric Cheng‚ The Hong Kong Institute of Education‚ Tai Po‚ Hong Kong ABSTRACT: This paper aims to examine the relationship between the personal knowledge management (PKM) competency of pre-service teachers and their instructional design skills. Supporting the sustainable development
Premium Learning Educational psychology Knowledge management
Whistle man written by Brian Ridden‚ is an entertaining book for teens that reflects the Australian identity in several ways. This is because it recaps real events‚ through the eyes of an ordinary orphan named Garret Clancy. Garrett does this by revealing how the characters‚ setting and plot during the 1870’s in Australia‚ represents the Australian identity. In this fabulous book‚ Ned is shown as a hero due to Garrett‚ though it doesn’t give enough evidence about the other side of him. Firstly
Premium Australia History of Australia
Q1. Based on the data in case Exhibit I‚ what inferences can be drawn from the survey responses regarding the herbal shampoo category? As per Exhibit 1 the following inferences can be drawn from the survey regarding herbal shampoo category: * The respondents felt that herbal shampoos need to be used in large quantity for lather and that the protein content is important for making hair strong‚ shiny and soft. * Respondents chose their shampoo based on their hair type and texture. * They feel that
Premium Brand management Brand Hair care
Aloha products Aloha Products is a United States-based coffee-processor company that has been providing non-specialty and low-priced coffee for over a hundred years. It purchases the raw materials or what buyers and sellers refer to as “green coffee” from brokers and trade firms then processes the coffee and sells the final product to customers. Large companies such as Nestle and P&G directly import the unprocessed or green coffee beans from coffee plantations in tropical countries such as Brazil
Premium Forward contract Control theory Management
A backpack leaf blower completes a supertask of clearing and accumulating flotsam and jetsam from yards. With high limit motors‚ a leaf blower backpack can tidy up a yard covered with debris and jetsam inside a small amount of the time. A leaf blower unit likewise lets in the individual running it to transport easily. Backpack leaf blowers come in either electric controlled or fuel controlled styles. Leaf blower backpacks are intended to offer solace when being used to chip away at their grass for
Premium Flotsam and jetsam Shipwreck
Problems Q.1 Consider a five-year coupon bond with a face value of $1000 paying an annual coupon of 15%. (i) If the current market yield is 8%‚ what is the bond’s price? (ii) If the current market yield increases by 1% what is the bond’s new price? (iii) Using your answers to part (i) and (ii) ‚ what is percentage change in the bond’s price as a result of 1% increase in interest rates. Q.2 Consider the following FI balance sheet: M. Match Ltd Assets | Liabilities | 2 –year Treasury bond
Premium Bond Asset Balance sheet
[pic] This essay will set out what the world would be without what the world would be without stories‚ what are the functions of stories; it will show how this art is important to humanity and using images where necessary/appropriate. This essay will also reflect on the effects that would be caused in the sense on no stories. The world without stories would be a hard living life‚ harder to teach new generations lessons and what’s right and what’s wrong‚ they even won’t know
Premium Storytelling Active listening Short story