International Journal of Quality & Reliability Management Emerald Article: Applying SERVQUAL to Web sites: an exploratory study Jos van Iwaarden‚ Ton van der Wiele‚ Leslie Ball‚ Robert Millen Article information: To cite this document: Jos van Iwaarden‚ Ton van der Wiele‚ Leslie Ball‚ Robert Millen‚ (2003)‚"Applying SERVQUAL to Web sites: an exploratory study"‚ International Journal of Quality & Reliability Management‚ Vol. 20 Iss: 8 pp. 919 - 935 Permanent link to this document: http://dx
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Conspicuous Consumption and Race∗ Kerwin Kofi Charles University of Chicago Erik Hurst University of Chicago Nikolai Roussanov University of Pennsylvania August 2007 Abstract Using nationally representative data on consumption‚ we show that Blacks and Hispanics devote larger shares of their expenditure bundles to visible goods (clothing‚ jewelry‚ and cars) than do comparable Whites. We demonstrate that these differences exist among virtually all subpopulations‚ that they are relatively constant
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CHAPTER I INTRODUCTION Background of the Study In the Philippines‚ forests and woodlands cover about 7‚168‚400 hectares (http://forestry.denr.gov.ph). These forests have unique environmental and biodiversity values‚ and make available a wide range of products for subsistence use. The most predominant use of wood is in the form of firewood and charcoal by the majority of Filipinos in both rural and urban areas. Firewood is preferred in rural areas simply because it is obtainable free of charge
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ACKNOWLEDGEMENT I am personally indebted to so many people that a complete acknowledgment would be encyclopedic. My sincere thanks and profound sense of gratitude goes to my respected Chairman‚ Hon’ble. Dr. Jeppiaar‚ M.A.‚ B.L.‚ Ph.D.‚ for all his efforts and administration in educating us in premiere institution. I take this opportunity to thank our Director. Dr. Babu Manoharan‚ M.A.‚ M.B.A.‚ Ph.D. I would like to express my gratitude to our Principal. Dr. Jolly Abraham‚ M.E.‚ M.I.E.‚ Ph.D.‚
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Public Salience and International Financial Regulation. Explaining the International Regulation of OTC Derivatives‚ Rating Agencies‚ and Hedge Funds by Stefano Pagliari A thesis presented to the University of Waterloo in fulfilment of the thesis requirement for the degree of Doctor of Philosophy in Global Governance Waterloo‚ Ontario‚ Canada‚ 2013 © Stefano Pagliari 2013 I hereby declare that I am the sole author of this thesis. This is a true copy of the thesis‚ including any
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For the exclusive use of X. LI‚ 2015. HKS751 Case Number 1989.0 Budget Woes and Worse Ahead… Pine Street Inn‚ Boston’s Iconic Homeless Shelter‚ Re-Thinks its Strategy In the early 2000s—after a 15-year push to create emergency shelters for the burgeoning homeless population in U.S. cities—shelter funding began to decline‚ nationwide. For Pine Street Inn‚ Boston’s foremost homeless shelter‚ with 715 beds in five facilities‚ the first sign of trouble came in the form of several
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historical materialism i in oftlcd mannl th«ivr BRILL Historical Materialism 21.1 (2013)15-68 brill.aim/himii The Origins of Fossil Capital: From Water to Steam in the British Cotton Industry* Andreas Malm Human Ecology Division/LUCID‚ Lund University Andreas.Malm@lucid.lu.se Abstract The process commonly referred to as business-as-usual has given rise to dangerous climate change‚ but its social history remains strangely unexplored. A key moment in its onset was the transition
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at was the I. What was the American diet like 50 years ago? a) Over the past 50 years‚ American diets have changed from leisurely family meals that were usually prepared at home using natural ingredients to today’s prepackaged‚ processed and convenience foods that are often eaten on the run with little thought towards nutrition or content. b) American diets have evolved in the last 50 years from natural ingredients to processed‚ high fat ingredients and will continue in the future
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Chapter 1 The Problem and its Background Introduction "There is‚ perhaps‚ no college decision that is more thought-provoking‚ gut wrenching and rest-of-your life oriented--or disoriented--than the choice of a major." (St. John‚ 2000‚ p.22) Course selection is one of many important choices people will make in determining future plans. This decision will impact them throughout their lives. Nowadays‚ there are jobs offer for new graduates‚ unemployed and those who are searching for a better job. As
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GRADUATE CERTIFICATE IN SPANISH LANGUAGE TEACHING TO ADULTS (GCSLTA): MÓDULO 1 STUDY GUIDE INSTITUTO CERVANTES DE LONDRES UNIVERSITY OF ROEHAMPTON‚ UK WELCOME Dear Student Welcome to the ‘Graduate Certificate in Spanish Language Teaching to Adults: Module 1’. It is designed to give you a basic training in how to teach Spanish to adult learners. The course has run successfully for many years at the Instituto Cervantes‚ and is now accredited by the University of Roehampton. It is taught
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