March 4‚ 2011 Case-Revitalizing Dell I. Diagnosis Question 1: The most critical shifts in Dell’s contextual factors‚ including industry dynamics‚ trends‚ technology changes and shift of the competitive landscape are following: The industry has changed significantly over the last 20 years. The traditional business model in the PC industry was inside-out‚ supplying machines based on orders from distribution‚ resell and retail channels‚ thus following the indirect selling concept. Dell’s direct
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Straightforward. Unique. Powerful. Dell has based its success on a simple concept: maximizing their understanding of our customers’ needs‚ and then fulfilling them with superb value; high-quality‚ relevant technology; customized systems; superior service and support; and products and services that are easy to buy and use. Their continuously evolving strategy combines a revolutionary direct customer model with new distribution channels to reach more consumers and small businesses. So that their technology reaches
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influences on a firm’s strategic actions and is based on the following four assumptions: The external Environment The general‚ industry‚ and competitive environments impose pressures and constraints on firms and determines strategies that will result in superior returns. (External Environment à Organization) Most firms competing in an industry or an industry segment control similar sets of strategically-relevant resources and thus pursue similar strategies. Resources used to implement
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Problems/Recommendations In 1995 Dell entered the Chinese computer vendor market. It initially focused at the low-priced end of the PC Market with direct sales. As competition grew and price wars at the low end consumer market began‚ Dell was unable to compete as their low end consumer model cost consumers twice as much as one of its competitors. Dell was also having trouble with their direct sales model‚ which led to complaints about slow delivery‚ service and support. Overall the industry began so see dramatic
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Africa is the world’s second largest continent and the second most populated continent behind Asia. Africa is the poorest and the most undeveloped continent in the world‚ and is commonly referred to as a ‘Third World Continent’. The term ‘Third World’ came around during the Cold War to classify countries/continents that remained self-governing with a capitalist or communist government. This definition allows us to categorise the nations of the world into three groups based on social‚ political
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Dell Case Analysis 1. Perform a STEEP analysis to understand the general environment facing Dell? Social: Dell’s social effect is determined by the regions they operate in (Europe‚ North and South America‚ The Middle East‚ Asia and Africa). Their specific accounts vary from region to region. The one thing these markets have in common is that the globule trend is moving towards mobile computing. Technology: Dell needs to create a new image for their product. They need to harness the
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Why has India been able to build a thriving software industry? What are the country’s advantages in this market? What are the country’s disadvantages? India has been able to build a thriving software industry due to its good educational system which has enabled India to produce a large number of well and highly qualified soft ware engineers. India’s low labour cost has also contributed to the growth of the soft ware industry by increasing the demand for software experts by foreign firms. e.g.
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DELL LOGISTICS NETWORK: DELL LOGISTICS NETWORK Dell’s new and improved design for a channel distribution model: Order processing Pre-production Accessories ready Configuration Test Boxing Distribution preparations Shiping (transportation) TRANSPORTATION SYSTEM DESIGN: TRANSPORTATION SYSTEM DESIGN Optimize inbound and outbound transportation networks Collaborate with the best logistics and transportation providers Mode of transportation – By Ship By Rail By Air “GREEN” INITIATIVES Transport
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DELL Computers‚ a leading PC supplier to corporate and government customers‚ today is now among the first companies to provide its customers with the next level of industry-standard Pentium processor power‚ while many vendors are still struggling to broaden their processor-based product lines. Dell ’s unique ability to take a market strategy position during important technology transitions because of its build-to-order manufacturing process. This build-to-order approach allows the company to maintain
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Education has been given high priority by India’s central and state governments and continues to grow fast. School access has been expanded by investment in school infrastructure and recruitment of teachers. In higher education too‚ the number of providers continues to rise rapidly. A new law enshrining the rights of all children to free and compulsory education will further lift enrolment‚ bringing closer the government’s goal of universal elementary education‚ which comprises eight years of schooling
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