THE STATE BAR OF CALIFORNIA 84th Annual Meeting Program 138 Dealing with Difficult Clients and Opposing Counsel: Successful Strategies and Tactics Saturday‚ September 17‚ 2011 4:15 p.m.-5:15 p.m. Sponsored by the Solo and Small Firm Section The State Bar of California and the Office of Section Education and Meeting Services are approved State Bar of California MCLE providers. Points of view or opinions expressed in these pages are those of the speaker(s) and/or author(s). They have
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Difficult employee scenario: Let’s say an organization exists to save trees and natural beauty. One day‚ they hire a guy who will go out and do field work and then report back to the team. This guy however‚ is a logger and hates trees. He uses tricks and secrets to give misinformation to the team. He wants to effectively "sabotage" the company. What do you do in this situation? Do you try to integrate him into the team and attempt to change his attitudes on trees? Or do you fire him because his
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professional field you are working in these tips could be helpful to you; because any job you get you will always be around other people so you should know how to control a bad situation. The physicians say that 15% of their encounters with patients are rated as difficult. When dealing with a “difficult” patient you must recognize the signs of anger‚ know what you should do so the situation doesn’t escalate‚ and get down to the root of the problem with the patient. The first step in dealing with an angry
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Dealing with Difficult Patients Over the past 15-20 years there have been changes in patient physician relationships and changes in the workloads given to nurses and other staff. Before‚ the doctor was always considered an authoritative source of information and treatment; patients had little dissatisfaction. Nurses were able to give more personalized attention. Now‚ with advertising‚ internet and self help groups patients are relying less on their doctor’s knowledge and
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OUTSIDER The story I am going to tell you is about my experience when I felt like an outsider. Being isolated from others can be difficult and frustrated. Sometimes people would treat you different because you are not the same as them. In life‚ there is a point where someone would feel like an outsider. Getting used to the isolation feeling can take a while‚ but you can overcome it by getting involves. You may feel like an outsider at the beginning but then later on things will eventually change
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‘’We learn from failure‚ not from success’’ The greatest achievements in life are the ones that are most difficult to overcome. The challenges that require you to give it you’re all‚ and leave everything out there. In life failure has a negative connotation‚ but what most people don’t know‚ is that defeats are actually the steppingstones that lead us to success. Many of us try to evade failure but in fact‚ ‘’we learn from failure‚ not from success.’’ On a day-to-day basis many lessons have been
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I would like to learn how to speak Spanish. I took lessons in highschool but I remember almost none of it. It would be very beneficial to me‚ as I work with the public in a city that has a lot of Hispanics. And I’ve always wanted to learn a language. There are countless recources on the internet and apps that can teach you how to speak different languages. I know several people who speak Spanish quite fluently. And if needs be‚ I could take a college class. I would like to learn it within the next
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1. One of your inmates is a murderer. When he was 18 years old‚ he killed his girlfriend. He received a sentence of life with the possibility of parole. He is now 58 years old and you have come to realize that he is a model prisoner. He has shown impeccable behavior‚ has a job within the prison‚ has been around the community during furloughs and has become a positive influence and a great role model for other prisoners. Also‚ he has formed a bond with the victim’s family‚ who has forgiven him for
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October 2012 What would you do when confronted with Injustice? As American citizens‚ we withhold freedoms like no other country. When we begin to abuse these freedoms‚ that’s when injustice occurs. The definition of Injustice is lack of fairness. The late Dr. Martin Luther King‚ JR. stated that “Injustice anywhere is a threat to Justice everywhere.” There are many categories’ that can fall into Injustice. One of the categories that fall under Injustice would be Social Injustice
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I have watched a movie which is called “The Dead Poets Society” recently. Roughly‚ it tells the story about the relationship between students and teachers as well as their parents. After watching this movie‚ it gave me an insight into the influences of family. How children are influenced by their parents often hinges significantly on what is termed parental style. Since family is the first school a child enters‚ parents are children’s primary role models‚ and they continue to influence a child into
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