AO1 Internal and External Customer Needs at Cadbury World Internal Customers: Staff: At Cadbury world the staff are constantly training and working on how to communicate with the customers‚ always training to maintain their expectations and how they can improve. They can improve. They have this training course called Welcome Host for managers. (Www.welcometoexcellence.co.uk) and here they learn how to have good customer service. There are different training courses they have to take part
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For instance‚ Jean-Jacques Rousseau wrote in “Emile‚” that women shouldn’t participate in outside events just be a housewife. Women were more important to society as a mother and wives not as a political role. He made it very clear that women weren’t to know and learn the same things that men did. Unlike others who believed that the tradition walls of no involvement by women needed to be torn down. The Enlightenment writers made is so that women didn’t have any property and education but many people
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Impacted by Luther’s writings‚ the need for reform in order to save the Catholic church’s stronghold on religion caused the Council of Trent to be formed‚ and with it ultimately led to the ideals and rules that the reformation brought. Throughout Luther’s lifetime‚ the church had been committing acts which as he thought‚ were not appropriate for a religious group to do so. Amongst these acts which Luther took arms against were simony; the selling of indulgences and other holy items‚ nepotism; the
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OCN Access to HE Pathway – Business To: Benson Osejindu Unit -Title: Business Studies – External Influences. From: Husien Hussen Date: 17/02/2011 Content Title Page 1 Executive Summary & Methodology & Introduction Page 3 Main Body Page 4-14 Conclusion
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External/Internal Factors Dell is considered a very successful company. According to Govindarajan & Gupta (2005) one of the successes is its customer-direct concept that has been practiced since the company ’s inception. The concept involves dealing with customers directly and not through a third party‚ which helps maintain the quality of the relationship with its customers and also the products. In addition‚ this concept allows Dell to eliminate unnecessary inventories‚ warehouse space and storage
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1: Energy and nutrient flow through ecosystems 1) I did not see any author and I was skeptical about entering the site as it had a security certificate warning. 2) Other than informational gain I don’t see any other profit. Naval Facilities engineering 3) It does cite reliable source‚ such as the EPA web site 4) Yes it is unbiased and appears to be all facts no opinions 5) RSC.org also discusses environment risk assessment and is written by a Dr. who seems to have extensive credentials.
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to date about environmental issues * Have good communication skills * Able to interact and convince individuals * Have good presentation skills * Good at solving complex problems * Critical thinking ability * Work environment Environment
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people‚ and power or rule‚ so democracy basically means the rule of the people. Democracy originates from Ancient Athens‚ that’s where people would get together to discuss their opinions and concerns with each other and the rulers. Before a new law was passed out they would vote on it‚ but not all the people were allowed to vote. If you’re a women‚ child‚ slave or didn’t own land you were not allowed to vote‚ we call that a flood
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earth is the only planet in the universe which has an environment suitable for life. Water‚ land‚ and air are needed for survival. Earth provided these essential and human used them. One of the biggest problems that the enviroment is serious pollution. Pollution can be divided into three types : water pollution‚ land pollution‚ and air pollution. Paragraph 3: Another type of pollution is which has a remarkable influence on over environment is air pollution. Every year‚ there are a lot of smoke
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Effects of the Industrial Revolution Working conditions What were the working conditions like during the Industrial Revolution? Well‚ for starters‚ the working class—who made up 80% of society—had little or no bargaining power with their new employers. Since population was increasing in Great Britain at the same time that landowners were enclosing common village lands‚ people from the countryside flocked to the towns and the new factories to get work. This resulted in a very high unemployment
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