How does transformational leadership affect customer satisfaction? Introduction In recent years‚ the concept of leadership focuses more on transformational leadership‚ which is a contemporary view of leadership (Bass‚ 1985). Also‚ Employee empowerment becomes one of the leadership issues in the 21 century. From the previous studies‚ it is found that transformational leadership is associated with employee empowerment‚ whereas the association between employee empowerment and customer satisfaction
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Leadership on “Twelve O’Clock High” GSL: 504 Robin L Belcher May 22‚ 2008 Dr. William White Leadership on “Twelve O’Clock High” By watching the movie “Twelve O’Clock High‚” leadership is often the most important success factor in Lean Manufacturing. The organizational paradigm shift required for Lean Manufacturing demands visionary leadership. As
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2. What do we want to learn? What are the key concepts (form‚ function‚ causation‚ change‚ connection‚ perspective‚ responsibility‚ reflection) to be emphasized within this inquiry Key concepts: Form‚ responsibility‚ connection Related concepts: cooperation or conflict‚ interdependence What lines of inquiry will define the scope of the inquiry into the central idea? What teacher questions/provocations will drive these inquiries? Lines of inquiry
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Peace Corps: This is a volunteer organization that established the Congress of the United States for over 40 years. its mission is to work for peace and understanding worldwide . This organization sends to people trained as volunteers to the needy and interested in the program . areas in which the organization can help are education‚ environment ‚ health‚ and agriculture- economy. Many young Americans serving as Peace Corps volunteers ; since its founding in 1961 ‚ more than 170‚000 volunteers have
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In 2003‚ the Institute of Medicine recommended transformational leadership as the best approach in health care (Finkelman & Kenner‚ 2016). I like this style of leadership for many reasons. First because for a person to be a transformational leader they must be inspirational (Spahr‚ 2015) Second‚ they must be motivational (Spahr‚ 2015) And third they must lead by example (Spahr‚ 2015). I feel competent applying this style because I have always believed in leading by example. Also‚ because I have
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Transformational leadership consists of two conflicting types of leaders. One that leads to help others and one that leads to help himself. We can see these differences by examining the leadership method of Ellen Degeneres and Adolf Hitler. A transformational leader is a leader who motivates their followers to create a change and through that process transforms the individual as well. The leader and their followers share a greater vision to foster change for the greater good of the community.
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occurs both in the purposes and resources of those involved and in the relationship itself. The transformational leader plays an essential role in shifting change‚ followers and leaders are bound together in the transformation process. The importance of developing followers to their fullest potential extended the concept of transformational leadership (Bass‚ 1985; Bass & Avolio‚1993). Transformational leaders motivate followers by elevating their consciousness about the importance of organizational
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Types of Leadership 1. Autocratic Style: Leaders have complete authority and control”His style is ’Do What I Tell You”.He retains as much power & decision making authority as possible. He makes decisions without reference or consulting to anyone else. It makes high degree of dependency on the leader which may create de-motivation and hostility of staff. • An autocratic leader is the one who commands and expects followership. The leader leads by the ability to withhold or give rewards
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4I Model for Transformational Leadership In 1985‚ the industrial psychologist Bernard Bass identified and wrote about four basic elements that underlie transformational leadership which is known as 4I model: 1. Idealized Influence(II) 2. Inspirational Motivation (IM) 3. Intellectual Stimulation (IS) 4. Individualized Consideration (IC) Idealized Influence (II) Transformational leaders play-act as role models and exhibit a magnetic personality that shape others to want to become more like the leader
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Transformational Leadership Position Paper on a Case Study and Strength/Weaknesses While researching and reading about Transformational Leadership I ran across an Italian Proverb: “A rotting fish begins to stink at the head.” This quote sums up what transformational leadership means to me. Regardless if the leader is encouraging what society views as positive or negative behavior‚ the fact that he/she is influencing those below him/her is what matters most. Some of the great leaders who possessed
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