crossroads. While he has achieved swift advancement in a relatively short amount of time at Xerox‚ he is now faced with role options that appear‚ prima facie‚ to be lateral in nature. Clendenin’s boss‚ Fred Hewitt has made two clear offers to Clendenin: remain as head of Xerox’s Multinational Development Center (MDC) with a two-year commitment‚ or transition to a staff support position on Hewitt’s staff. While Clendenin’s success and ascension at Xerox is attributed to his role at the MDC‚ an
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Raja Kurapati Marketing 508 - 08/04/05 Xerox Case Study Analysis Xerox’s "Book In Time" is a revolutionary product‚ presenting some new opportunities for the company. It is simply a matter of costs. The Book-in-Time equipment allows for a publishing company to produce a 300-page book for $6.90‚ something which could have been previously reached only for lots larger than 1‚000 copies. A significant decrease in publishing costs‚ given the fact that these cover up to 20 % (including the paper
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Case Analysis for Xerox Ajoy Singh Discussed Question 2. What is your opinion of the original vision of Xerox Technology Ventures (XTV)? What would you have done differently? Xerox’s interest in XTV came with the realization that the Xerox PARC’s technology was leaking out of the company. Industry rumor suggests that the Macintosh‚ Ethernet‚ laser printers‚ and mouse pointers were all invented by Xerox PARC and leaked out to various start-ups. The company
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1. In what ways can (a) flattening the hierarchy and (b) centralizing/decentralizing authority help an organization like Xerox to improve its performance? Flattening the hierarchy can help employees working closely‚ like those in R&D or strategic planning‚ work smoothly without having to wait for approvals or clearances. This may enable them to come up with innovative product line-ups quicker. It also helps cut down on bureaucratic costs. Centralizing an organization is useful when a large
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Benchmarking: how Xerox regained its competitive edge INTRODUCTION This paper examines the benchmarking initiatives taken by Xerox as a part of its ’Leadership through Quality’ program during the early 1980s. The case discusses in detail the benchmarking concept and its implementation in various processes at Xerox. It also explores the positive impact of benchmarking practices on Xerox. The history of Xerox goes back to 1938‚ when Chester Carlson‚ a patent attorney and part-time inventor‚ made
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crossroads. While he has achieved swift advancement in a relatively short amount of time at Xerox‚ he is now faced with role options that appear‚ prima facie‚ to be lateral in nature. Clendenin ’s boss‚ Fred Hewitt has made two clear offers to Clendenin: remain as head of Xerox ’s Multinational Development Center (MDC) with a two-year commitment‚ or transition to a staff support position on Hewitt ’s staff. While Clendenin ’s success and ascension at Xerox is attributed to his role at the MDC‚ an additional
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photographic paper and related office equipment‚ Xerox is presently one of the biggest and oldest document-management company in the world. Xerox‚ initially known as Haloid‚ became significantly prominent in 1959 with the introduction of the world’s first plain paper photocopier dubbed as Xerox 914. Utilizing the process of xerography or electrophotography‚ Xerox 914 became an instant office item pursued by countless organizations around the globe. As a result‚ Xerox business opportunities and market share
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order to analyze a business to business selling scenario between the Xerox corporation and a fictional company; Aliments Capital. The industry which the report is based on is the document management services industry‚ of which Xerox is a part of. The second industry which the report focuses on is the frozen food manufacturing industry‚ of which Aliments Capital is a part of. The product that the proposal is based on is the Xerox ColorQube 9203 model; a state of the art multi-function color printer
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MT5012 2013-02-21 Xerox Case Study Q1. What kind of strategic planning process (bottom-up or top-down) did Xerox follow for its turnaround? What interference can you make about the effectiveness of this approach? I would recognize Xerox’s strategic planning process as a top-down one‚ considering a lot of emphasis in the case is put on the major change achieved by the CEO Mulcahy. This could indicate that many of the ideas regarding cutting costs and regaining growth descended from one person
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1990 the president and executive vice president of Xerox are reviewing the progress made on its customer satisfaction program. The emphasis placed on the program‚ the success of the program to date‚ and the drive to achieve the corporate goals of customer satisfaction motivate this review. At Xerox customer satisfaction is the number one priority‚ ahead of return on assets (ROA) and market share. The case focuses on analyzing the strategic role of the customer satisfaction program‚ its goals‚ and
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