1) Question: Due to the fast growth of the business and lack of visibility of supply and demand‚ Clock Enterprises is facing significant customer service issues and the company is beginning to have frequent “out of stock” situations. Although Clock Enterprises model is “The Customer is King”‚ their current customer service as measured by case fill‚ is running at 85% compared to the best in class benchmark of 98.5%. What are your recommendations to resolve this issue? Answer: Customer service score
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designs and sells ready-to-assemble furniture such as beds and desks‚ appliances and home accessories. The company is the world ’s largest furniture retailer. It was founded in 1943 by 17-year-old Ingvar Kamprad in Sweden. As of October 2010‚ the chain has 313 stores in 38 countries‚ most of them in Europe‚ North America‚ Asia and Australia. The word IKEA was an acronym of his name and address: Ingvar Kamprad and Elmtaryd‚ Agunnaryd--the name of his farm and the name of the village it was located
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Topic: Li & Fung Supply Chain Management and Operations Li & Fung: Global Supply Chain Manager From its inception in 1906‚ more than 100 years‚ especially since the 1980s‚ with economic globalization‚ Li & Fung’s business roles‚ it can be said with the evolution of the global economy‚ has experienced a historic change from simple middlemen to the global supply chain managers. After the mid-1990s‚ Li & Fung has actually become a global supply chain manager. Within the worldwide‚ he optimizes
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Retail super-giant Wal-Mart has fought its way to becoming the world’s largest company. Wal-Mart’s legendary supply chain technology has allowed them to break the three-day barrier that some economists in the eighties felt that it was unbreakable. In other words‚ Wal-Mart is often able to replenish items on the Wal-Mart shelf in less than three days – not from the central warehouse to the shelf‚ but from the manufacturer to the shelf. With quick and reliable 2-day turn around‚ Wal-Mart is able to
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SUPPLY CHAIN MANAGEMENT A STRATEGIC APPROACH TO THE PRINCIPLES OF TOYOTA’S RENOWNED SYSTEM ANANTH V. IYER SRIDHAR SESHADRI ROY VASHER New York Chicago San Francisco Lisbon London Madrid Mexico City Milan New Delhi San Juan Seoul Singapore Sydney Toronto Copyright © 2009 by Ananth V. Iyer‚ Sridhar Seshadri‚ and Roy Vasher. All rights reserved. Except as permitted under the United States Copyright Act of 1976‚ no part of this publication may be reproduced or distributed in any form or by
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RECENT SUPPLY CHAIN ISSUES IN TOYOTA In 2008‚ it was the largest automobile manufacturer in the world‚ a title previously held for over 70 years by General Motors Co. There have been endless work stoppage issues which had started to affect the long-term viability of the internal structural management of the company’s supply chain such as: Profit-Crushing Domino Effect: The global supply chain for auto manufacturing relied on critical parts built in factories in Japan.
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Green logistics and supply chain in retail industry……………………………….1 3. The environmental issues in retail industry 3 3.1 Green practices are adopted nowadays. 5 4. The challenge of adopting green practices into retail industries of Taiwan 6 5. The improvement for green logistics and supply chain management in Taiwan…7 6. The future of low carbon supply chain 9 References……………..……………………………………………………………..12 1. Introduction Green logistics and supply chain or GLSCM in short
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Xbox case: Lee‚ Hau; Hoyt David W. and Holloway‚ Chuck‚ “Evolution of the Xbox Supply Chain” * Who are the various stakeholders for Xbox that formed the Microsoft ecosystem while developing the supply chain business strategy for Xbox? * What were the challenges faced by Xbox when it first launched Xbox? * How did this compare to the launch of Xbox 360? * Did they consider any changes in the supply chain? Essay: Xbox Stakeholders Microsoft’s Xbox project was started by a group
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* Supply Chain Management In IBM: * Early 1990’s: decentralized geographic and functional departments * Mid-late 1990’s: Distribution and logistics functions centralized into a global organization with world-wide responsibility * Early 2000’s: merger of Customer Fulfillment‚ Procurement‚ Manufacturing‚ and Global Logistics/Distribution functions into a new global Integrated Supply Chain function * Result: cost savings of $5.6B in 2002 and $7B in 2003 * A Case study
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Supply Chain Management transformation is a strategic imperative for any manufacturer. This process is very importance because it sees all suppliers and customers as part of one complex supply chain network and understands that transforming that supply chain into a synchronized chain is the primary goal. Supply chain management transformation provides fast access to relevant and accurate information. This timely supply chain information can pay off handsomely in lower costs‚ less inventory‚ improved
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