Effects of Switching Barriers on Satisfaction‚ Repurchase Intentions and Attitudinal Loyalty Claes-Robert Julander Ragnar Söderberg Professor of Business Administration Center for Consumer Marketing Stockholm School of Economics1 Magnus Söderlund Associate Professor Center for Consumer Marketing Stockholm School of Economics SSE/EFI Working Paper Series in Business Administration. No. 2003:1. Stockholm: January 2003. 1 Claes-Robert Julander Stockholm School of Economics Box 6501 se
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FACTORS AFFECTING CONSUMER BUYING BEHAVIOUR Cultural Culture is one of the most fundamental of determinant of a person’s wants‚ needs and behaviour (determined mainly by countries- wants‚ needs and behaviour of a Japanese differs greatly from an American) Sub-culture consists of smaller cultures within cultures. It provide a specific identification and socialisation for its members. Sub-cultures includes nationalities‚ religions‚ racial groups‚ etc. (The Silver market differs greatly from the
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Journal of Economic & Administrative Sciences Vol. 26‚ No. 1‚ June 2010 (27 -51) Factors Affecting Switching Behavior of Mobile Service Users: The Case of Jordan Dr. Mohammad Suleiman Awwad Mr. Bashar Awad Neimat Mutah University Al-Hussein Bin Talal University Jordan Abstract This study aims at identifying the most critical factors affecting the customer switching behavior for mobile service providers in Jordan. A number of 580 questionnaires distributed to a random sample of Jordanian mobile
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Relationships and individuals ’ bank switching behavior Abstract We examine the role of relationships between individuals and their banks in determining bank switching behavior. Using data from a survey questionnaire from a random sample of bank customers in the United States‚ we find that the variables measuring the various dimensions of a relationship significantly lower an individual ’s propensity to switch banks. These include the duration of an individual ’s relationship with her bank‚
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to the report of FICCI Frames 2012 the total television subscribers in India are 119 million & television viewing time is 154 minutes per day. Looking at this large segment in the entertainment & media industry the marketers are readily switching to television commercials to promote their products. In 2011‚ the total television advertisement revenue is 116 INR billion. As the advertisements are quickly registered in consumers mind‚ advertisers are inclined to give ads to make viewership as
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Jardeleza‚ AAP E-COM P 1st Introduction to E-Commerce What is Electronic Commerce? Commerce - The exchange of commodities‚ buying and selling‚ of products and services requiring transportation‚ from location to location is known as commerce. E-Commerce - From a communications perspective‚ e-commerce is the delivery of information‚ products/services or payments via telephone lines‚ Fax‚ computer networks or any other means. What is Electronic Commerce? From an online perspective‚ e-commerce
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Factors Influencing Consumer Buying Behaviour of Luxury Branded Goods KHOR ENG TATT Research report in partial fulfillment of the requirements for the degree of Online Master of Business Administration UNIVERSITI SAINS MALAYSIA 2010 ACKNOWLEDGEMENT First and foremost‚ I would like to thank my supervisor Dr Nabsiah Abdul Wahid for her relentless support‚ advice and guidance throughout the entire preparations of this dissertation. Not to forget my co-supervisor Dr Maliga Marimuthu
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research on “The Impact of Brand Preference among B-Segment cars on Buying behavior of customers at Belgaum city” is partial fulfillment of requirement of MBA-II semester in Belgaum Institute of Management Studies‚ Belgaum. So the need to know which is the Brand preferred and the Buying behaviour of customer‚ I collected the information by a structured questionnaire that included all the requirements what the SMPL needed and the questionnaire is attached in the appendix. This study helps the
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Consumer behaviours Who are the firm’s current and potential customers? IKEA’s current and potential customers are male and female consumers who are in their early teens to mid-70. Consumers who make their purchases at IKEA may be renovators or interior-designer‚ empty nesters‚ or just customers who want to decorate their home. Renovators or interior designers may make their purchases at this store because it provides stylish‚ functional‚ low-cost furnishings that customers can assemble themselves
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Exploring fast food consumption behaviours and social influence Submitted in full requirement for the degree of Doctor of Philosophy Emily Brindal B. Psych (Honours) Faculty of Health Sciences‚ the University of Adelaide‚ South Australia School of Psychology; School of Medicine NOBLE Research Group; CSIRO Human Nutrition‚ Adelaide‚ South Australia April 2010 – Contents – – List of
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