In the spa industry‚ there are different types of customers to do treatment‚ such as the teenager‚ adult and the senior‚ they have different reasons to use the spa service‚ such as want to do stretching‚ relax‚ reduce pressure‚ etc. And choose them base on their age. For the treatment that is provided‚ it has divided into 6 groups‚ they are hot therapies‚ cold therapies‚ water therapies‚ touch therapies‚ relaxation therapies and exercises. First‚ for the hot therapies‚ its include sauna‚ steam
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ARISE: A Destination-for-a-Day Spa OVERVIEW The ARISE: A Destination-for-a-Day Spa case describes how a spa going through the business development stage is struggling with employee turnover as well as has been operating at a loss for the past two years. ARISE‚ the spa in question‚ was built on the business strategy of differentiation which emphasizes employee-customer relationships. Within these relationships‚ ARISE employees act as Personal Wellness Coaches (PWC) helping clients create “integrated
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Executive Summary The Italian Pasta Manufacturer‚ Barilla SpA‚ is experiencing inefficiencies and increases in cost due to variability in demand from its distributors. Giorgio Magialli‚ the Director of Logistics‚ wants to implement a Just-In-Time Distribution (JITD) system to gain more control. The JITD system was originally proposed by Barilla’s former Director of Logistics‚ Brando Vitali. The new system is untraditional and is being rejected by both distributors and Barilla’s internal departments
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CASE ANALYSIS OF BARILLA SPA Problem seen in Barilla SpA by Giorgio Maggiali-Director of logistics is the demand fluctuations imposed on the company manufacturing & distribution system. Brando Vitali which was an earlier Director of logistics in Barilla SpA proposed an idea of Just- in- time distribution (JITD) for this problem. Instead of Distributors giving orders according to them‚ company should deliver its products on time by its own logistics system on the basis of end consumer needs. By
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children being enticed to feel young and pampered from spas that have specialized in creating specific spas and programs for young children to partake in. At this current time‚ the society should be against child spas because they distracts children from what a youth should really be preparing for and the cost could go towards better options‚ such as‚ education and future college planning. In addition‚ this idea is being expressed in the article “Child Spa” by Paul Rudnick which is stating the public’s obsession
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I. Background The spa market is one of the fastest growing leisure sectors‚ where societal trends and aspirations find instant reflection in the developments on both the demand and supply side. The market is very fragmented‚ each segment catering for different customer needs‚ which continuously change in line with social and lifestyle changes. It is becoming increasingly clear that although the spa industry is growing dramatically‚ there is an increasingly wide divide between the niche‚ specialist
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Positioning • High end spas in the cruise line industry catering to individual customers are concern of using natural organic products. Product Strategy • As the product is 100% organic‚ it creates a niche branding image which actually will speak for the brand of the product itself. Pricing • Price of each product will be more expensive because they are not doing mass production due to retain the freshness of each batch of product. • Low advertising cost where 60% of what customer paid
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Executive Summary As per our conversation last week I would like to revisit the idea originally brought to life by Brando Vitali before he was promoted to head one of our company’s new divisions overseas. In order to address the issue which will be a direct result of introduction of JIT Distribution system‚ I would like to present the issues and my recommendations to you before our meeting with Marconi’s executives to discuss JITD proposal. As the meeting is scheduled for the of November I would
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Conceptual Literature The worldwide spa industry is worth in the region of US $40 billion and has grown at a phenomenal rate in the past ten years (Haden‚ 2007). The growth of health food‚ gyms and the investment in leisure facilities proves that consumers are looking for more than relaxation during a break or holiday; this is unsurprising given time is so precious to contemporary consumers (Lynch‚ 2002). Harmsworth (2004: p. 173) claims that “the spa market is one of the fastest growing leisure
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SUBMITTED BY: President‚ Brazilian Spa Assoc. What are some changes you have noticed in your customers this past year? Are you seeing any new requests from consumers? It’s impressive how fast the Brazilian spa market is developing. When compared to 5 years ago‚ this industry has definitely grown over 20% per year. That is a result of the increasing “wellness culture” of the population‚ especially in big cities. It has really changed the way people look at the spas‚ which are more and more becoming
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