COMPARATIVE OF CONSUMER SATISFACTION BETWEEN AIRTEL 1 AND VODAFONE CONSUMER A consumer is an individual who purchase or has the capacity to purchase goods and services offered for sale by marketing institutions in order to satisfy personal or household needs‚ wants or desires. According to a statement made by Mahatma Gandhi‚ ‘consumer refers to the following‚ “A consumer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an outsider
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Financial Analysis of Vodafone Group Plc 2012 AC4907 Assignment This is a financial analysis of Vodafone Group Plc based on the group’s annual report for the financial year ended 31st March 2012. Shane Gaughan 11/25/2012 Student ID 0173061 Lecturer: Orla Lenihan Introduction Vodafone Group Plc who in 1985 made its first mobile telephone call is today a global communications company serving over 404 million customers in more than 30 countries across 5 continents in which they operate
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ON (CRITICAL ANALYSIS OF VODAFONE CUSTOMER SATISFACTION SURVEY) [pic] Prepared and Presented to: Under The Guidance Of : Company’s Guide:- Faculty Guide:- Rahul Srivastava Swati Priya (Sr. Sales Manager) (Submitted in the partial fulfillment for the award of the degree of Master Of Business Administration from G.B Technical University‚ Session-2009-2011) Submitted By :- BIPIN SINGH Roll No. 0914170013 (MBA III Sem.) [pic] Sagar
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ZooZoo‚ the new brand ambassador of Vodafone‚ has created a furore in the advertising industry. Zoozoos have been successful in giving Vodafone a makeover and establishing maximum brand presence. I consider it to be a perfect example of a well-laid out marketing strategy for the following reasons: Vodafone chose the Indian Premier League 2 (IPL-2) as a platform to launch their advertisement‚ which proved to be a great marketing strategy. Cricket is considered to be a religion in India‚ and Zoozooz
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Marketing strategy is a key part of overall corporate strategy‚ which is concerned with developing plans for finding out what customers want and then efficiently meeting their requirements. Vodafone’s marketing first aim in Romania is to retain market leadership on revenue per customer‚ network quality and customer satisfaction. Also one of their key goals is to recover the first place in terms of number of users and revenue. Vodafone’s strategy is customer focused and product led; the company is
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Analysis and discussion on the financial statements of Vodafone NZ Ltd and Telecom NZ Ltd from 2008 to 2012 (20th May 2013) Prepared for: Renuka Narayan Author: Elle McLarnon Executive Summary The purpose of this report was to analyse and discuss the financial statements of Vodafone NZ Ltd and Telecom NZ Ltd from 2008 to 2012. Specific objectives were to identify key factors for the increase and decrease in profit and offer recommendations for both companies for the future. Recommendations
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Customer Service Management and Business Performance at Vodafone Chapter 1 Introduction Customers are considered as the key for any business survival. As the market begins to saturate‚ customer retention will be a key factor in determining the success of a company (Kotler‚ 2003). As a highly competitive market‚ the mobile phone company that has the largest customer base and highest customer retention rate will be a market leader in the industry (Turel and Serenko‚ 2006). Ultimately the quality
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the Corporate Social Responsibility (CSR) of companies‚ and how the companies can improve their CSR profile even more. Two companies‚ one Indian and one International‚ have been chosen for the purpose of this study: * International company - Vodafone Group Ltd. * Indian Company - Kraft Foods India Ltd. (Cadbury India Ltd). Topics discussed in the project: * The History‚ Management (Board of Directors) and the Products of the respective companies have been looked into‚ to get
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December 17‚ 1999‚ Vodafone AirTouch‚ one of the leading international mobile telecommunications companies in the UK‚ launched a formal hostile bid for Mannesmann‚ one of its largest peer companies based in German. Mannesmann has just acquired another large UK wireless operator‚ Orange. Vodafone first offered Mannesmann €138 billion‚ or €266/share‚ which is way higher than its valuation a few weeks ago. But Mannesmann rejected this tender offer and asked for €350/share. Vodafone has to decide whether
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Vodafone gets World Cup co-sponsorship Mumbai: Telecom services provider Vodafone Essar Ltd has bought the co-sponsorship rights for the upcoming ICC Cricket World Cup for nearly Rs45 crore‚ two media buyers said. The deal makes Vodafone‚ which also sponsors the annual Indian Premier League (IPL) Twenty20 cricket tournament‚ one of the biggest sponsors of India’s most popular sport this season—even as rival brands face a cap on the air time they can buy. “That would make Vodafone the single largest
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