For the exclusive use of N. VAIDYA‚ 2015. IMB 425 SUHRUTA KULKARNI‚ KRIPA MAKHIJA AND U DINESH KUMAR APOLLO HOSPITALS: DIFFERENTIATION THROUGH HOSPITALITY The ‘‘wow’’ factor in service relies on constant innovation and demands continuous and sensitive focus on all issues that may affect the patient’s stay in a hospital. Every touch point of the hospital needs to be ‘‘alive’’ and the client must be able to feel the warmth offered. The culture of service is imperative in today’s scenario‚ where the
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Yesterday‚ I followed my father to visit my uncle who was hospitalised at a private hospital. We left home at about 5.00 p.m. and reached the hospital at 6.15 p.m. The private hospital was a new hospital. It was opened two months ago. My uncle suffered from chronic diabetes. Two days ago he came to the hospital for his regular check-up but the doctor had to admit him because his sugar level was very high. The doctor had to monitor him all the time. He would be allowed to go home once his sugar level
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VISIT TO A HOSPITAL INTRODUCTION: A visit to a hospital in a whole lot of experience in itself. During this summer‚ one of my Grandfathers was admitted to a hospital due to his illness. When I went to see him‚ I went to the hospital for the very first time in my life. My Grandfather was admitted in Billroth hospital. ENQUIRY: As I entered the hospital‚ I saw people going here and there. First I saw a temple on the right side of the entrance‚ on the left side a outpatient pharmacy.
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Hospital is a place where we find only the sick and the disabled. The smells of medicines‚ the sight of the doctors and nurses running here and there‚ and wheelchairs rolling from one end of the hospital to another is all that we see in a hospital. The aura is ever so depressing and disheartening. Some people even get nausea or faint with the effect of the pungent smells hanging in the very air of the hospital premises. Once when my grandfather was very seriously ill‚ and was hospitalised I
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The Experience in Apollo Hospitals‚ Dhaka: My project was to write about a real life service experience and for this project I interviewed Ms. Rezina Nazneen‚ who is a faculty in Independent University of Bangladesh. I decided to write about her experience in Apollo Hospitals‚ Dhaka. She had a surgery there and for this surgery she experienced 6 days of service from Apollo Hospitals. She was expecting her second child and for the infants delivery she chose Apollo Hospitals‚ Dhaka. There were
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Rainwater harvesting is the accumulation and deposition of rainwater for reuse before it reaches the aquifer. Uses include water for garden‚ water for livestock‚ water for irrigation‚ and indoor heating for houses etc.. In many places the water collected is just redirected to a deep pit with percolation. The harvested water can be used as drinking water as well as for storage and other purpose like irrigation. Contents • Advantages • Quality • System setup • Vendors • Rain water harvesting
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private hospitals in India. Since they were able to provide world class medical service at affordable rates‚ this became a value for customers. Government also helped them eventually by getting rid of many financial and regulatory obstacles. Liberalization of private sector was a boon. Apollo were good pay masters as far India was concerned and this enabled them to attract talent. Doctors who wanted to come back to their country of origin were more than happy to join Apollo. The hospital imported
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Rainwater harvesting Rainwater harvesting is the accumulation and deposition of rainwater for reuse before it reaches the aquifer. Uses include water for garden‚ water for livestock‚ water for irrigation‚ etc. In many places the water collected is just redirected to a deep pit with percolation. The harvested water can be used for drinking water as well if the storage is a tank that can be accessed and cleaned when needed. Advantages Rainwater harvesting provides an independent water supply during
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Civil Hospital Karachi is a 1900-bed tertiary care public hospital that imparts both undergraduate and postgraduate teaching and training. It is one of the teaching hospitals affiliated with the Dow Medical College[1] now the Dow University of Health Sciences. Civil Hospital Karachi is arguably the largest teaching hospital of Pakistan‚ catering not only to all areas of the province of Sindh but also the neighboring province of Balochistan as well. -------------------------------------------------
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Essay On A Visit To A Hospital Essay On A Visit To A Hospital Essay On Hospital.A visit to a hospital is an experience in itself. During the last summer. one of my friends met with an accident. He was admitted in the Services Hospital. Once I paid a visit to him. In this way I also visited the whole of the hospital. As I entered the hospital‚ I saw people coming and going. I went to the enquiry office and enquired about the wards. First of all visited the surgical ward. I saw patients
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