BA361: Cross-Cultural Business Communication Fall 2012; CRN 11688 Lillis 255 Instructor: Kay Westerfield Office: 194 Esslinger Wing A (entrance next to MacCourt) Office hours: TUES 3:00-4:30‚ WED 12:00-1:30‚ and by appointment Email: kwesterf@uoregon.edu Office phone: 541-346-1094 _________________________________________________________________________________________ Course Materials (Note the 5th edition of textbook.) Intercultural Communication in the Global Workplace. 2010. 5th edition
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Abstract As part of a worldwide movement the American Red Cross offers care and hope to victims of war‚ poverty and natural disasters‚ and‚ as such it is with great anticipation that I will undertake the task of researching from various sources‚ and presenting its history‚ philosophy‚ mission‚ vision and value statement. Among this‚ I will briefly describe the culture of the organization‚ noting whether the organization’s espoused values align with its enacted values. I will also address the
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December 2007 Excellus Creates EA and SOA Excellus Blue Cross Blue Shield Creates Enterprise Architecture and SOA Solution to Consolidate Disparate IT Systems Executive Overview When several Blue Cross Blue Shield programs in upstate New York merged‚ each organization brought its own business processes and IT systems to the new entity. Because they were so different‚ yet had to be consolidated‚ the new entity‚ Excellus Blue Cross Blue Shield‚ wanted to first implement a strong business analysis
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critical review of the relevant theories and models relating to the area. You also need to detail the relevance of your chosen area to the assignment scenario‚ with respect to the cross-cultural challenges/difficulties that it would pose for the organisation detail the relevant theories & models and the potential cross-cultural difficulties that could arise as a result of culture shock & adjustment back up your arguments using appropriate theories & models and appropriate real life examples
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PEPSI COLA 1. Introduction to cross-cultural advertising Cross cultural advertising means more than translation. The language‚ style‚ colors‚ numbers and symbols of advertising are all important factors to be considered. To outsource cross cultural marketing to a professional located in the intended target market is an effective way to broaden your global business. Cross-cultural research on advertising is a relatively new field which reflects the
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Effective cross-cultural communication is one of the most important issues dealt with in business‚ particularly when a firm operates at an international level. Communication is a process with three key elements‚ which includes a source‚ an audience‚ and a channel. Communication derived from businesses will have listeners that include‚ but are not limited to customers‚ employees‚ suppliers‚ and the community (Caddy et al.). These listeners contribute to the success of a firm‚ which is why there is
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Introduction Cross cultural communication becomes an essential element in the organization because of the increase and interest in globalization and the diversity in the work environments. The employees in the company will be separated into diverse groups and sub-groups‚ those groups will have their own verbal and non-verbal communication styles which may create disagreement or conflict within the organization‚ especially in the multinational company. Objectives of the game The major goals of
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Cross Cultural Communication Process Communication is the act of transmitting messages‚ including information about the nature of the relationship‚ to another person who interprets these messages and gives them the meaning. Both the sender and the receiver of the message play an active role in the process. Successful communication requires not only that the message is transmitted but also understood. For this understanding to occur‚ the sender and receiver must share a vast amount of common information
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Assignment two Personal reflection about Cross-cultural Communication and interaction Executive summary The report is aimed to reflect on the researcher’s personal experience during the module by combining relevant academic theories and concepts. It first explores the application of Cross-Cultural Theory and Concepts to the PALS groups. Second‚ it focuses on the reflection from perspective of self and other individuals. Third‚ it focuses on reflecting on the cross-cultural interaction. Fourth‚ it
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Cross-Cultural Interactions with Others Gina McDillon – Kitakis PSYC 870 Professor Jean Johnson December 1‚ 2010 Social workers‚ psychologists and educators alike‚ have a responsibility to develop cultural competencies. This implies a commitment to creating an environment of mutual understanding. “Cultural competence refers to the process by which individuals and systems respond respectfully and effectively to people of all cultures‚ languages‚ classes‚ races‚ ethnic backgrounds
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