Queen’s KBE Centre for Knowledge-Based Enterprises 1 WORKING PAPER WP 02-09 KNOWLEDGE SHARING IN A CROSS-CULTURAL SETTING: A CASE STUDY Dianne Ford Dr. Yolande Chan Queen’s University at Kingston April 2002 Queen’s KBE Centre for Knowledge-Based Enterprises 2 Knowledge Sharing in a Cross-Cultural Setting: A Case Study Dianne P. Ford Yolande E. Chan1 Queen’s School of Business Queen’s University e-mail: dford@business.queensu.ca Authors’ Vitae Dianne P. Ford received her B.A. Honours
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San Francisco Public Utilities Commission Preserves Expertise with Better Knowledge Management CASE STUDY A major challenge facing many companies and organizations is the imminent retirement of baby boomers. For certain organizations‚ this challenge is more daunting than usual‚ not only because of a larger spike in employee retirements‚ but also because of the business process change that must accompany significant shifts in any workforce. The San Francisco Public Utilities Commission (SFPUC)
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mati Module Leader Comments Module Leader’s Comments on Citing & Referencing Executive Summary Knowledge management has been the talk of the town with companies moving forward to create a knowledge based environment that will ensure the progression of the companies will be able to share and pool together its resources in knowledge. New changes in technology has enabled companies to grow at a faster rate due to rapid access to information and data‚ here we are taking a look at QM Group of
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Knowledge Management: Emerging Tool for Higher Education 1Gunjan Awal 2 Swati Pathak 1 Lecturer‚Institute of Engineering & Management‚ Bareilly – Lucknow Highway NH-24‚Bareilly ( 99897335290) 2 Lecturer‚Institute of Engineering & Management‚ Bareilly – Lucknow Highway NH-24‚Bareilly ( 9389044224) Email - 1 awalgunjan4u@gmail.com ‚ 2 swati.pthk@gmail.com ABSTRACT Educational
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TABLE OF CONTENTS 1. executive summary 1 2. INTRODUCTION 1 3. Social media 2 4. social dynamic model 2 5. knowledge management 4 6. organization learning 6 7. innovation 7 8. conclusion 8 9. references 9 Executive Summary Social media become one of the most powerful tools for communicate with a group of people. However‚ with a change in technology create WEB2.0. WEB2.0 let internet surfer interact with the writer by sharing their text‚ picture‚ Video back and forth. This report provides
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Knowledge Management "Knowledge management is the set of practices aimed at discovering and harnessing an organization ’s intellectual resources. It ’s about finding‚ unlocking‚ sharing‚ and altogether capitalizing on the most precious resources of an organization: people ’s expertise‚ skills‚ wisdom‚ and relationships. Knowledge managers find these human assets‚ help people collaborate and learn‚ help people generate new ideas‚ and harness those ideas into successful innovations" (Bateman
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Tata Consultancy Services (India) – Case study Name: Ayesh Perera Student id: s0223566 Assessment: Assessment 2_Case Study-Essay Course: Case study Knowledge Management Foundations Course no: COIT13233 Lecturer: Santoso Wibowo Due date: Week 10 Thursday (09-May-2013) Abstract The purpose of this essay is to answer the questions from the "Tata Consultancy Services (India)" case study on pages 253-255 of Jashapara (2011) The discussion includes advice regarding a strategic alliance
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KNOWLEDGE MANAGEMENT ASSIGNMENT Submitted by:- Article-1:- The five-tier knowledge management Hierarchy Richard C. Hicks‚ Ronald Dattero and Stuart D. Galup Abstract of the Article:- Purpose – Many terms commonly used in the field of knowledge management (KM) have multiple uses and sometimes conflicting definitions because they are adapted from other research streams. Discussions of the various hierarchies of data‚ information‚ knowledge‚ and other related terms‚ although
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Contents Declaration 0 Question 1a – What is Knowledge Management? 3 DEFINITION 1: 3 DEFINITION 2: 4 DEFINITION 3: 4 DEFINITION 4: 5 Question 1b – What is Knowledge Management? 6 Question 2 – Knowledge Management Tools and Techniques 7 Organisational Structure: 7 Company Culture: 7 External Partnership: 7 Revenue: 8 2. Selection of tools. 8 What they have: 8 What they need: 8 Tools I select: 9 Mind Mapping 9 Database Management System 9 Social Network and Blogs 9 3. Actual product/technique/standard
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practice” in the context of knowledge management? Why is important to have “proven/best practices”? What are the basic functions of communities and associated examples? What are the approaches that make the “communities of practice” work for ConocoPhillips‚ Fluor‚ and Schlumberger? (p61-64) Knowledge retention has been a top priority for the Aerospace Corporation since its founding in 1960. Most of the programs in which Aerospace is involved go on for decades‚ making knowledge retention critical in the
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