1 A Project Report on Customer Satisfaction Survey of Maruti Udyog Ltd. MBA (INDUSTRY INTEGRATED) SEMESER - 4 SUBMITTED BY:Vinay Krishna Dasi PROJECT GUIDE Mrs.Rashi Ghagade INTERNATIONAL INSTITUTE FOR LEARNING IN MANAGEMENT BUSINESS SCHOOL IILM BS KNOWLEDGE TOWER‚ SECTOR 11/20‚ BELAPUR‚ NAVIMUMBAI 400614 EASTERN INSTITUTE FOR INTEGRATED LEARNING IN MANAGEMENT UNIVERSITY 1 EIILM UNIVERSITY 2010 CERTIFICATE This is to certify that Mr.Vinay Krishna Dasi (Enrollment No:- EIILMU/O8/F0726) has successfully
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MARUTI SUZUKI & INDIAN PREMIUM CAR SEGMENT Interim Report - Marketing Management INTRODUCTION: Indian automobile industry currently contributes 5% to India’s current GDP of $1.4 trillion. The projected size in 2016 of the Indian automotive industry varies between $ 122 billion and $ 159 billion including USD 35 billion in exports. This translates into a contribution of 10% to 11% towards India’s GDP by 2016‚ which is more than double the current contribution. We can safely assume the passenger
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Customer Value Propositions in Business Markets Customer value proposition” has become one of the most widely used terms in business markets in recent years. Yet our management-practice research reveals that there is no agreement as to what constitutes a customer value proposition—or what makes one persuasive. Moreover‚ we find that most value propositions make claims of savings and benefits to the customer without backing them up. An offering may actually provide superior value—but if the supplier
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A value proposition in business and marketing is a statement summarizing the customer segment‚ competitor targets and the core differentiation of one’s product from the offerings of competitors. A company’s market contribution normally extends further than its core product to include services‚ programs and systems rudiments. Value Propositions essentially translates this market offering into a proclamation of the benefits a customer will derive. It was important for Toyota when developing their
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segmentation and performance. MGMT E-6020 Final Project Value Proposition and Positioning “In its simplest form‚ a value proposition is the summation of the brand’s functional‚ emotional and self–expressive benefits that bring value to the customer.”1 Southwest Airline’s value proposition is simply to get passengers to their destinations on time‚ at the lowest possible cost‚ and to have fun while doing it. This value proposition is summarized on the Southwest website (www.southwest.com) in
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Comparison the Value Proposition of Dell and Hewlett-Packard Table of Contents Introduction ... .4 Part One .4 1.0 Analyse the value proposition of Dell and Hewlett-Packard ...4 1.1 Mission analysis . 5 1.2 Market definition 5 1.3 Market Segmentation .6 1.4 Market Attractiveness .6 1.5 Differentiating capabilities and Strategic
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Even‚ famous movie rating site IMDB is the further extension of their portfolio. In India‚ it launched jungle.com as a shopping comparison website before entering as Amazon.in in 2013. Its value proposition was mainly the ease of selection and convenience to the book lovers and they translated the same value in the other segments after diversifying. Its revenue model is Sales revenue model as it derives its revenue from selling of goods‚ information and services. It also derives a majority of its
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Employee Value Proposition (EVP) What it is and why it is important Employee Value Proposition (EVP) is the commonly used jargon to describe the characteristics and appeal of working for an organisation. An EVP describes the mix of characteristics‚ benefits‚ and ways of working in an organisation. It is the deal struck between an organisation and employee in return for their contribution and performance. This “deal” characterises an employer and differentiates it from its competition. Most organisations
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The Value Proposition Canvas Designed for: On: Designed by: Day Iteration: Month Year No. Do they… Which savings would make your customer happy? Create savings that make your customer happy? Do something customers are looking for? (e.g. in terms of time‚ money and effort‚ …) (e.g. good design‚ guarantees‚ specific or more features‚ …) (e.g. in terms of time‚ money and effort‚ …) Produce outcomes your customer expects or that go beyond their expectations? Fulfill something customers
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To Study various HR policies of Maruti Udyog Limited CHAPTER I - INTRODUCTION AUTOMOBILE INDUSTRY: Indian automobile industry has grown in leaps and bounds since 1898‚ when a car had first touched the Indian streets for the first time. At present it holds a promising tenth position in the entire world with being #2 in two wheelers and #4 in commercial vehicles. Withstanding a growth rate of 18% per annum and an annual production of more than 2 million units‚ it may not be
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